Authors

Curtis Arnold
Curtis Arnold, Editor-in-Chief
Joe Taylor
Joe Taylor Jr., Reporter
Amber Stubbs
Amber Stubbs, Managing Editor

Credit Card News

  • CFPB report tracks billions in credit card savings since 2008
    Posted on - November 6, 2013

    American consumers pay about 2 percentage points less on credit card finance charges than before the enactment of the Credit CARD Act, according to a report issued by the Consumer Financial Protection Bureau. In a statement to reporters, CFPB officials expressed continued concern about bank disclosures, "fee harvester" credit cards for bad credit, and add-on products. However, officials noted that the 2009 legislation had achieved many of its intended goals.

  • Americans avoid credit card default as lenders offer help to furloughed government workers
    Posted on - October 30, 2013

    As the nation headed toward its own brush with its federal debt ceiling, relatively few Americans faced default on their personal credit cards. According to data released by S&P Dow Jones Indices and Experian, national credit card default rates rose only slightly during September. 3.14 percent of bank card balances fell into default status during the month, up from August's rate of 3.12 percent. The credit card default rate remained significantly lower than the 3.70 percent index level posted during September 2012.

  • Chase treats customers to exclusive lounge at Disney's Epcot International Food and Wine Festival
    Posted on - October 23, 2013

    Families visiting this fall's Epcot International Food & Wine Festival will enjoy extra benefits when they carry a Chase debit or credit card. Between visits to more than 25 marketplaces, Chase cardholders can treat their parties to a pit stop at an exclusive lounge in the American Adventure Pavilion. There, guests can enjoy complimentary beverages while charging electronic devices and relaxing away from festival crowds.

  • Discover earns awards for customer focus, employee development
    Posted on - October 9, 2013

    Discover recently earned kudos for acting on customer concerns, both at its call centers and on social media. For the fourth year in a row, the International Quality & Productivity Center gave Discover a Call Center Excellence Award for Best Performance Acting on the Voice of the Customer and Voice of the Social Customer. The awards recognize the rewards credit card issuer's commitment for taking action based on customer feedback.

  • FTC sending refund checks to victims of 'Card Services' telemarketers
    Posted on - October 2, 2013

    Victims of a fraudulent credit card interest rate reduction operation have started receiving refund checks after a three-year wait, according to Federal Trade Commission officials. Operators of JPM Accelerated Services settled with the FTC in 2010 after investigators alleged that the telemarketing firm failed to deliver on promises of credit card balance transfer deals and lower finance charges.