Guest: Cathy
Credit Expert (100+ Posts)
Post subject: AT&T Universal Cash Rewards Credit Card Offer DiscontinuedPosted: Sat Aug 19, 2006 11:05 am
Well folks I received a letter today stating this card would be discontinued and that all accounts of this type would be closed. However it also said to call the 800 # if I wanted a different card so I asked to be switched to the version of the card with Thank You Points. Apparently they aren 't doing automatic switches and I got passed around to a couple of departments before I told them to forget it. I went on the website and applied for it and they said they would notify me within 30 days which I took to mean they won't give me one. This is probably just as well but I was really hoping to keep the accounts I had open for that ballance to available credit ratio thing. Anyone else get this letter yet? Sad because I have had this card for years and it even says "charter member" on it. Sad that they treat long time customers like this.
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Guest: PhilBy
Posted: Sun Aug 20, 2006 10:13 am
Cathy
I had the same card, and was able to convert to the AT&T Standard Universal Platinum card. I got my letter late May or early June. I called to inquire about converting the account early on and was told that you could choose another AT&T card (and would keep the same account #) or any Citi card, but it would be a new account #. I told them I would think about which I wanted and call back. She said the conversion had to be done before the account was closed (June 30th) or it would be too late. I just went for the Standard AT&T Platinum, because I had the Citi Dividend Platinum select already (a cash back card like the AT&T that was closing) and the Citi Professional (thank you points). I mainly wanted to keep the AT&T account open for it's history and the free 30 mins calling card is an added bonus. I don't know why you are getting the letter later than other account holders.
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Guest: Cathy
Credit Expert (100+ Posts)
Posted: Mon Aug 21, 2006 1:07 am
Was your expiration date in June? Mine is in October 2006 and they said the account would be shut down as of Oct 2nd. What I don't understand is why they won't just convert the card to another version of the card. Granted our credit circumstances might be a little different but I've never had a default with them and have had the card since my early college days (before the cash rewards program took affect).
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Guest: Board Monitor
Board Monitor/ Administrator
Posted: Mon Aug 21, 2006 8:51 am
Cathy-
Greetings! Just a quick note to let you know that your account has been upgraded to "Expert Status"! Please brag to your friends/family members and thanks for your contributions to our community...
_________________
Regards,
Curtis Arnold
Board Monitor
http://www.CardRatings.com
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Guest: Cathy
Credit Expert (100+ Posts)
Posted: Mon Aug 21, 2006 9:32 am
Thank you Curtis!!!!!!!!!!! I didn't I realize I was an "Expert" in anything!!!!!
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