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Friday, August 18, 2006

Fraud Suspected on my American Express Credit Card?

Guest: Board Monitor
Board Monitor/ Administrator
Post subject: Fraud Suspected on my American Express Credit Card?
Posted: Thu Aug 10, 2006 9:25 am

Quote:
They said because of a large amount of spending


I thought that is what they wanted! Let us know the outcome. I'm very curious. Are you late on any other accounts?
_________________
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Guest: Messiah
Posted: Thu Aug 10, 2006 1:08 pm

Board Monitor wrote:
Quote:
They said because of a large amount of spending


I thought that is what they wanted! Let us know the outcome. I'm very curious. Are you late on any other accounts?


Nope. Never late on any of the accounts.

NEVER EVER LATE. lol.


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Guest: Messiah
Posted: Tue Aug 15, 2006 4:39 pm

IRS never sent them the documents.

I spend LARGE amounts. My payment and charge history is excellent.

So yah. Thats it. They said everything was fine and sorry for all this.

hahaha.


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Tue Aug 15, 2006 5:50 pm

I don't know about all of you here...but I make MORE this year than in the past 2 years!!!

THAT IS WHAT THEY ARE ASKING THE IRS TO SEND THEM

This is your whole 1040 with all the pages

What you earned

All your expenses (including all write offs including medial expenses)

Your kids SS NUMBERS(s)

Your spouse SS NUMBER

EVERYTHING IS OUT THERE FOR ALL TO SEE


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Tue Aug 15, 2006 5:53 pm

Quote:

"Messiah"
IRS never sent them the documents.

I spend LARGE amounts. My payment and charge history is excellent.

So yah. Thats it. They said everything was fine and sorry for all this.

hahaha.


THEY NEVER SENT ANYTHING AND YOU STILL PASSED???

I don't get it


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Guest: Messiah
Posted: Tue Aug 15, 2006 6:58 pm

mouse wrote:
Quote:

"Messiah"
IRS never sent them the documents.

I spend LARGE amounts. My payment and charge history is excellent.

So yah. Thats it. They said everything was fine and sorry for all this.

hahaha.


THEY NEVER SENT ANYTHING AND YOU STILL PASSED???

I don't get it


Yup. They said they saw a large amount of charges on the account in 1 day and thought it was fraud. It wasnt my usual ammount of spending in 1 day. But yah everything is fine. heh.




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Should I close my American Express credit card account?

Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Post subject: Should I close my American Express credit card account?
Posted: Thu Aug 03, 2006 3:54 pm

I'm willing to DUMP FIRST ask questions later

"IF" they pulled a F/R on me

(AND I HAVE "6" FIGURES TO RISK)


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Guest: Messiah
Posted: Thu Aug 03, 2006 4:06 pm

nobodyyouknow wrote:
just out of curiosity, what else has happened with you -- one or more of the changes mouse mentioned?

i actually ran across this & other sites about a year ago solely because of wondering about Amex. I got one of their cards then & they wanted all sorts of info prior to approval. No tax returns, but about everything short of it. At the time i was wondering if it was routine or what, just struck me as bizarre... all the other interesting stuff is what's kept me reading these boards.


They said because of a large amount of spending......haha which is funny cause i just paid the annual fee.

Its fine. whatever. Some told me to just cancel but I have nothing to hide. I spend more then i make. But thats everyone. If they start asking for bank statments im not going to give them that. They should just be happy I use their card 24/7 and use it for large purchases and PAY ONTIME or sometimes even early.

Crazy man. **** it.


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Thu Aug 03, 2006 4:34 pm

Quote:

"Messiah"
nobodyyouknow wrote:
just out of curiosity, what else has happened with you -- one or more of the changes mouse mentioned?

i actually ran across this & other sites about a year ago solely because of wondering about Amex. I got one of their cards then & they wanted all sorts of info prior to approval. No tax returns, but about everything short of it. At the time i was wondering if it was routine or what, just struck me as bizarre... all the other interesting stuff is what's kept me reading these boards.


They said because of a large amount of spending......haha which is funny cause i just paid the annual fee.

Its fine. whatever. Some told me to just cancel but I have nothing to hide. I spend more then i make. But thats everyone. If they start asking for bank statments im not going to give them that. They should just be happy I use their card 24/7 and use it for large purchases and PAY ONTIME or sometimes even early.

Crazy man. **** it.

So somebody else on another board gets F/R for not using their cards enough

(ASSUMED DIMINISHED INCOME)

YOU CAN'T WIN!!!


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Guest: Messiah
Posted: Wed Aug 09, 2006 1:07 pm

Nothing Yet.

Weirdos.


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What triggered a financial review by American Express?

Guest: Polonius
SENIOR MEMBER (Member for 2 yrs.+)
Post subject: What triggered a financial review by American Express?
Posted: Thu Aug 03, 2006 9:13 am

Question is what you do when the F/R IS triggered.

If you don't provide the information requested, AmEx is likely to reduce your credit limits and/or close your accounts.

I've read elsewhere that AmEx these days are insisting on that 4506 form--which gives them full access to your complete tax return. That's NOT something any of us agreed to give them when we applied for the card. In fact, the application specifically stated that we didn't have to reveal certain kinds of income.

I don't mind telling AmEx how much I earn. But I don't want AmEx to know what stocks I'm buying/selling, what income I'm getting from my rentals, what medical deductions I'm taking, what I'm paying my employees, how large my business inventory is, etc. etc. All that information is on my full tax return--and it's none of AmEx's business.

Plus the information from the last two tax returns often has little to do with today's income/situation. One graduate student on a board complained that he's now out of graduate school with a good paying job and a graduate degree--but his last two years of tax returns show little income even though he's earning a lot NOW. AmEx isn't interested--it doesn't want to see pay stubs, just the tax returns. And it wants to pull the returns itself directly through the IRS, not just letting you send copies!
_________________
Polonius
"Neither a borrower, nor a lender be; For loan oft loses both itself and friend"


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Guest: Messiah
Posted: Thu Aug 03, 2006 12:52 pm

mouse wrote:
Quote:

"Messiah"
? I dont know why. Never late on payments.

This is the famous F/R (financial review)

Unless AMEX is your ONLY accounts I (personally) would call and close the accounts.

WHAT YOU DO IS UP TO YOU...BUT I DON'T LIKE THE IDEA THAT THEY ARE ASKING FOR STUFF MONTHS or YEARS AFTER THEY APPROVED YOU
NEVER LATE DOESN'T DESERVE TO HAVE TO BEND OVER AND SPREAD THEM FOR THE DEEP RECTAL EXAM

(this is a RECTAL EXAM for no reason)



I sent it in. Hopefully that be the end of it. I guess using my amex for everything was a bad idea? heh. Was already faxed nothing I can do about it now.


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Guest: nobodyyouknow
Posted: Thu Aug 03, 2006 3:20 pm

just out of curiosity, what else has happened with you -- one or more of the changes mouse mentioned?

i actually ran across this & other sites about a year ago solely because of wondering about Amex. I got one of their cards then & they wanted all sorts of info prior to approval. No tax returns, but about everything short of it. At the time i was wondering if it was routine or what, just struck me as bizarre... all the other interesting stuff is what's kept me reading these boards.


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Thu Aug 03, 2006 3:51 pm

MONTHS or YEARS AFTER APPROVAL IS WRONG!!!

CREDIT UNIONS ASK IN ADVANCE FOR SOME PEOPLE

I CONSIDER THIS A COWARD'S WAY OUT

A BACK SHOOTER

(THE OLD WEST)

AT LEAST LET ME FACE YOU WHEN YOU DRAW DOWN ON ME SO I HAVE A CHANCE TO DEFEND MYSELF WITH MY OWN GUN!!!

THEY CUT YOU OFF FIRST...ASK QUESTIONS LATER


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American Express Credit Card Financial Review?

Guest: Messiah
Post subject: American Express Credit Card Financial Review?
Posted: Wed Aug 02, 2006 11:02 pm

? I dont know why. Never late on payments.


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Thu Aug 03, 2006 8:11 am

Quote:

"Messiah"
? I dont know why. Never late on payments.

This is the famous F/R (financial review)

Unless AMEX is your ONLY accounts I (personally) would call and close the accounts.

WHAT YOU DO IS UP TO YOU...BUT I DON'T LIKE THE IDEA THAT THEY ARE ASKING FOR STUFF MONTHS or YEARS AFTER THEY APPROVED YOU
NEVER LATE DOESN'T DESERVE TO HAVE TO BEND OVER AND SPREAD THEM FOR THE DEEP RECTAL EXAM

(this is a RECTAL EXAM for no reason)


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Guest: Board Monitor
Board Monitor/ Administrator
Posted: Thu Aug 03, 2006 8:16 am

Heard about this in another post. What seems to trigger it? Doesn't look like fun.
_________________
Regards,
Curtis Arnold
Board Monitor
http://www.CardRatings.com
20K+ Credit Card Reviews

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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Thu Aug 03, 2006 8:25 am

Massive applications in a short time

Like 3 or 4 in 3-6 months (MAYBE MORE THAN 5 IN A YEAR)

Getting a lot of CLI's

Maxing out all the accounts with purchases

BT's ARE USUALLY EXEMPT (AS IN THEY LIKE BT'S)

You can guess all you want want what is the TRIGGER

On CB there is some others who had it happen

One was because they didn't use the cards (HOW STUPID IS THAT)

F/R FOR NOT USING SOME OF YOUR CARDS

I have not used AMEX BLUE all year

WOULD YOU WITH 2X and 3X MILES ON DELTA???


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Pay Student Loan by Using Credit Card Balance Transfer Offer

Guest: mantras
Post subject: Pay Student Loan by Using Credit Card Balance Transfer Offer
Posted: Wed Aug 16, 2006 12:53 pm

I was wondering if anyone used one of those Citibank balance transfer checks to transfer part of a student loan to their credit card and had good results? I wanted to trasfer about $4000 from my student loan which is currently at a 5.3% apr to my new citi diamond card with the 0% BT with no transfer fee for 12 months. I looked closely through the fine print and saw no limitations in doing just this. Has anyone done similar with their citi card? I plan to have this amount paid off prior to the 12 months ending. Thanks for any help and advice you might have.


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Combined my MasterCard and Visa Credit Cards for Higher Credit Limit

Guest: AJ
Post subject: Combined my MasterCard and Visa Credit Cards for Higher Credit Limit
Posted: Wed Aug 16, 2006 10:00 am

I had a no hassle Mc with a 5300 limit and a no hassle visa with a 4900 limit. I called them and asked can the two cards become one and they said yes, so now I have a No hassle platinum MC with a 10,200 limit


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Guest: hdporter
Credit Expert (100+ Posts)
Posted: Wed Aug 16, 2006 2:27 pm

FWIW, I decided to apply online for a 2nd C1 card today. The app was approved and I received a $5K line (vs. my existing one of $2K). Now, we'll see if they'll let me combine the cards for one with a $7K limit.

- Harry


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Credit Card Billing Cycle Questions

Guest: nefertiti66
Post subject: Credit Card Billing Cycle Questions
Posted: Mon Aug 14, 2006 10:12 am

So i ended up getting the card (the original post was old and wished i would have seen all your responses earlier) i got a platinum- $500 limit

I activated the card on july 16th. made purchases of $400 (hoping to show on my report the 400). I checked my account online a few weeks later expecting an invoice to arrive, but none came. My account stated that i had a balance of 400$ but the "amount due" was $0. So, I called customer service.
The cs service rep told me that i did not currently owe anything.
(i want to use this card for necessities and pay it off monthly in full)
So... i asked the cs rep when i would start accruing interest.
She told me 25 days from the purchase!!
WHAT!??
The rep was an idiot and didnt understand what i was trying to ask let alone be able to answer it. (she put me on hold for over 5 minutes while she asked her supervisor.

Does this mean i need to pay each item off before 25 days is up!?
I thought that ther 25 day grace period was from the point of "balance due" date. If billing cycles are 30 days, why do they start accrruing interest after 25 days on each item?

I'm so confused! I've paid off the full amount even though it said it wasnt due yet and am planning on just leaving it in my underwear drawer and using it once a year to keep it active, unless i can get an answer that makes sense so i can avoid paying any interest to this crappy ALL HASSLE card


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Guest: hdporter
Credit Expert (100+ Posts)
Posted: Mon Aug 14, 2006 1:09 pm

Quote:
So i ended up getting the card i got a platinum- $500 limit

I activated the card on july 16th. made purchases of $400 (hoping to show on my report the 400). I checked my account online a few weeks later expecting an invoice to arrive, but none came. So, I called customer service.

The cs service rep told me that i did not currently owe anything.
So... i asked the cs rep when i would start accruing interest.
She told me 25 days from the purchase!!

Does this mean i need to pay each item off before 25 days is up!?
I thought that ther 25 day grace period was from the point of "balance due" date.

I'm so confused! I've paid off the full amount even though it said it wasnt due yet and am planning on just leaving it in my underwear drawer and using it once a year to keep it active, unless i can get an answer that makes sense so i can avoid paying any interest to this crappy ALL HASSLE card


The rep misstated the facts.

Interest doesn't begin accruing until 25 days after your statement is mailed (the 25 day period likely marks your due date as well). If you pay your statement in full by the 25th day, no interest will attach to your account (including any new charges posted since that statement).

It takes as much as 6 weeks after your card receipt for your first new account statement to be issued. Often (this may be true with C1), a bank doesn't report your account balance other than what's outstanding at the time your statement is issued. Thus, if you charge on the account but pay in advance of your statement, only the actual balance left at the time of that statement will show up with the credit bureaus in determining your "high balance" -- which some people try to bump up for their C1 account, since C1 doesn't report credit limits.

- Harry


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stilltrying
Posted: Mon Aug 14, 2006 3:35 pm

hdporter wrote:

[...]

Of course, the whole stance on limit increases is simply bizarre. It can't even be said that they're conservative in doling out increases -- all indications are that they don't even perform the semblence of a review when a request (they just spiel out the "not eligible" line) and aren't actively seeking to improve business volume by automatically extending increases where credit history warrants, other than on an exception basis.

[...]


It seems Capital One's way of doing things is that once a customer is issued one of the "sub-prime" cards, then that card/that account is forever locked in to that "sub-prime" status. I feel that's basically what I was told when I asked ( a ) if my account will ever be eligible to be upgraded to one of these cards "for people with excellent credit", ( b ) if down the road the transaction fee for balance transfers could be permanently removed, ( c ) asked if the $ 10,000 cap on the maximum credit limit that I can be granted could be removed [The answer to a, b, and c was "no"]

It appears that Capital One understands extremely well how to profitably offer sub-prime cards:
Quote:

Quote:
"Massachusetts Courts Tilting Towards CA's, Small-claims proceedings ignore individuals rights"

The courts don't track the number of cases filed by debt collectors. But the Globe, after hand-counting cases in the state's computer system, interviewing numerous clerks and judges, and attending dozens of hearings, determined that at least 60 percent of all cases funneled through the civil courts are brought by professional collectors. One credit card firm, Capital One Financial Corp., filed more than 38,000 small-claims lawsuits against Massachusetts consumers in the last four years....

...At a cost of just $40 to file a lawsuit for any amount up to $2,000, debt collectors find a bargain in Massachusetts small claims. A victory in court lets them pursue a debt for up to 20 years, and earn 12 percent annual interest on it - a rate that's matched or exceeded in only five states. The Legislature hasn't adjusted that rate since the 1980s.


Quote:
"Capital One Shares Hammered on 2Q Results"

The company blamed the shortfall on fewer late fees in the U.S., as more credit card customers paid their bills on time, ...



article #1: "This is a Marketing Revolution"

article #2: "Getting all the Credit"

article #3: "Credit Card Revolutionary"

article #4: "Invested Interests"

Here is a quote from the article "Getting all the Credit":
"Capital One tries out different interest rates. It tests to see what happens if it tells customers the rates will rise after various numbers of months, or stay fixed."


Capital One's CEO Richard Fairbanks last year gained almost $250 million after exercising stock options:
http://www.usatoday.com/money/companies/management/2006-04-09-ceo-compensation-report_x.htm http://www.washingtonpost.com/wp-dyn/content/article/2006/03/24/AR2006032401830_pf.html

Last edited by stilltrying on Mon Aug 14, 2006 4:16 pm; edited 6 times in total


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Guest: stilltrying
Posted: Mon Aug 14, 2006 3:43 pm

hdporter wrote:
Quote:
I'm sorry to hear about how the conversation went. FWIW, I had posted some information on some other options for getting a credit limit increase ...
Don't give up just yet.


Well, it's not a question of "giving up" ... more like "why bother?".


Well, I meant "don't give up" in the sense that if you want to pursue this, then check out the information that I referenced in my previous post.

But I understand what you meant in the other sense of "giving up": "why bother?". Even calling the "account specialist" department and the "executive" department isn't a guarantee. Last winter I spent a long time writing the most persuasive letter that I could about the kind of excellent customer that I've been and about why I would like to ask them to consider me for a credit limit increase. I faxed the letter to the executive office. There was nothing they could do to help me, they said.

I wish I coud push the rewind button on my life and give my four years of time and money to some other company than Capital One.


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Guest: Polonius
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Tue Aug 15, 2006 11:04 am

A few quick comments...

nefertiti66, you've got it wrong. Online you see your current balance and amount due. But nothing is due until your statement is issued (ISSUED, Harry, not mailed--often the postmark is several days after the closing date of the statement) and, depending on the terms, you'll have a certain grace period before you get charged interest on the balance shown--NOT THE PURCHASE DATE ITSELF--which means you have to pay it off IN FULL by the payment due date on that statement. If your grace period is 25 days, as you were told, your payment due date is 25 days after the closing date on the statement. That's pretty good!

Cap1 is neither good nor bad in general. It's just another bank. Every major bank has happy customers and dissatisfied ones. Don't read too much into anyone's particular praise or complaint.

It IS true that Cap1 pulls hard credit inquiries from all three bureaus when you apply for credit. It's also true that for most products it offers, it does not allow what it calls "customer-initiated" requests for credit line increases. I don't know why people get bent out of shape by such a policy and take it as a personal attack. That's the policy. The CSRs can't change it. Some just tell you the policy straight out when you start talking about CLIs and are thought to be rude. Others listen to all your reasons why you deserve a CLI and then tell you the policy, and then you think there's something wrong with your particular credit.

I've got great credit and 3 Cap1 cards right now, with limits of $5,000 on one and $20,000 on the other two. I've NEVER gotten a CLI. I don't expect one.
_________________
Polonius
"Neither a borrower, nor a lender be; For loan oft loses both itself and friend"


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Try Credit Union Credit Cards Instead of Capital One

Guest: stilltrying
Post subject: Try Credit Union Credit Cards Instead of Capital One
Posted: Mon Aug 14, 2006 4:13 am

nefertiti66 wrote:
I decided to apply for the Cap1 Platinum as they say if you have limited or no credit there is a chance. I have a score of 720 but only 23k in school loans. No current credit card and was denied the Citi dividend.

Anyone have experience with Cap 1 Plat?? Likes/ dislikes?
What do you think my chances are?

Please don't apply for a Capital One card.

Yes, being a Capital One customer of four years there are some things that I like about the card. But there are many other things that I do not like about the card. The catch about the fact that I have four years invested and, IMO, the catch about trying a Capital One card as a rebuilder card is that the time spent with Capital One is time that could have been spent and invested in a MUCH better card that will continue to grow with you.

There are credit union options. On the various credit forums, Patelco has been highly rated. But here are several websites to help a consumer find a credit union:
creditunionaccess.com/
howtojoinacu.org/
ncua.gov/ConsumerInformation/index.htm
creditunion.coop/cu_locator/index.html


There are secured credit card options (More information here):
Bank of America
Citibank
National City
Rainier Pacific
U.S. Bank
Wells Fargo


Two more possibilities are Target and Macys. I think I've heard only very little about the Macys visa, but I believe that the Macys charge card can be upgraded later on. I had a Target charge card upgraded to a Target Visa. It has some shortcomings, too. But at least I know I can count on the potential for my Target Visa's credit limit and interest rate to grow.

If I stay with Capital One, my credit limit will probably always be stuck at the present ~ $ 6k (barring a possible $700 credit limit increase perhaps next year ? or perhaps "only" a few years from now ? or perhaps never ?), and it will forever have a ceiling of $ 10k. They never spelled out that it had a ceiling, and they never spelled out that they don't report credit limits. I didn't find out about those things until after several years of being a customer. This is deceitful behavior. So I'm not pleased at all that deceit on their part was part of the foundation of my customer relationship with Capital One.

As I'm getting older it's getting more important to me how I spend my time. Even only a year that is spent staying with Capital One to rebuild is still, IMO, a precious amount of time that could have been much better spent invested in one of the many other alternatives that I listed at the beginning of my post.


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Guest: stilltrying
Posted: Mon Aug 14, 2006 4:30 am

hdporter wrote:

[...]

Roll forward to last month and my 4th anniversary. I found myself asking again that they rescind a $59 annual fee (they granted the request for the first time the prior year):

** Call and wade through a cascade of options -- thought this doesn't happen with NO HASSLE **

[size=9]

Me: "I'm calling to see if the annual fee on my statement this month can be waived"

Rep: "Let me review your acct."

[...]

I'm sorry to hear about how the conversation went. FWIW, I had posted some information on some other options for getting a credit limit increase. At this thread ( http://creditcardperks.webgroups.biz/phpBB2/viewtopic.php?t=8313 ) scroll down to my two posts dated approximately Tue Mar 14, 2006 3:10 am and
Tue Mar 14, 2006 3:18 am.

Don't give up just yet.


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Guest: hdporter
Credit Expert (100+ Posts)
Posted: Mon Aug 14, 2006 6:40 am

Quote:
I'm sorry to hear about how the conversation went. FWIW, I had posted some information on some other options for getting a credit limit increase ...
Don't give up just yet.


Well, it's not a question of "giving up" ... more like "why bother?".

Of course, the whole stance on limit increases is simply bizarre. It can't even be said that they're conservative in doling out increases -- all indications are that they don't even perform the semblence of a review when a request (they just spiel out the "not eligible" line) and aren't actively seeking to improve business volume by automatically extending increases where credit history warrants, other than on an exception basis.

I'm curious if anyone has gone the alternate route of applying for a new C1 card -- people report effectively accelerating Citi increases in that manner. New card lines are typically more generous that any consideration for a line increase. They then simply combine limits and close the new card.

- Harry


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Guest: wierdo
Posted: Mon Aug 14, 2006 8:45 am

hdporter wrote:

Of course, the whole stance on limit increases is simply bizarre. It can't even be said that they're conservative in doling out increases -- all indications are that they don't even perform the semblence of a review when a request (they just spiel out the "not eligible" line) and aren't actively seeking to improve business volume by automatically extending increases where credit history warrants, other than on an exception basis.


I think this is changing, but only in the slightest. I've read of several people other than myself getting an auto CLI and an upgrade to the rewards card. Of course, that probably only applies to the low end of their business.

I often think their marketing is just to make them seem like they aren't a subprime to all the credit-impaired people they solicit, and that they don't really care for customers with good credit because they don't make any money on fee$.


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Credit Line Increase on my Capital One Credit Card

Guest: ely
Post subject: Credit Line Increase on my Capital One Credit Card
Posted: Sat Aug 12, 2006 2:31 pm

Hey Mouse, FYI, something worked, because I called them and basically old them i was not going to use their card any more (a true statement) because it wasn't worth it for such a low CL ($500)...and they doubled it to $1000. Still small potatoes if you ask me, but just adds to my dry powder should I need it. Miracles can happen.


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Guest: hdporter
Credit Expert (100+ Posts)
Posted: Sun Aug 13, 2006 4:02 am

My early experience with C1 is largely irrelevent to the OP since my credit score at the time the account was opened 4 years ago was more than 200 points lower than hers. Nonetheless, I'm inclined to share a bit ...

I'm immensely appreciative to C1 -- they extended a card 4 years ago when I was just beginning to handle my finances on a timely basis. (I was still reportint recent 30 day hits to my credit report and had my only other open account with Prov. at 90% util.) My credit score was a bit below 500.

I was stunned that the a/c rate was fixed at 12.9% -- about half that of the Providian a/c (do the math and it'll be clear that my head was still messed up). Of course C1 only extended a line of $500 vs my Prov $3000.

I used the account actively, frequently pushing close to my limit, in hopes of an increase. When my CLI request a little over a year later was refused ("a/c not eligible"), they interpreted my dissatisfaction as a threat to close (it wasn't) and reduced my rate to 9.9% F. (Prov incr my limit another $1000 during this time, still at 23.9%; my score advanced to the mid 500's).

------------

Two more years elapsed without a CLI. Finally, last fall they bumped me to $2000 and converted the a/c to a "No Hassle Rewards" card -- with great fanfare. It was a non-event. My score was now 670 and BA had recently increased the limit on an account opened early the prior year to $14K.

------------

Roll forward to last month and my 4th anniversary. I found myself asking again that they rescind a $59 annual fee (they granted the request for the first time the prior year):

** Call and wade through a cascade of options -- thought this doesn't happen with NO HASSLE **



Me: "I'm calling to see if the annual fee on my statement this month can be waived"

Rep: "Let me review your acct."

** On hold for a minute **

Rep: *big sigh* "... well, you were late twice in the last year."

Me: "That should be only once, by one day ... I screwed up. You reversed the fee at my request."

Rep: "Ok. But you've been late previously"

Me: "You got me. I was late by a couple days about 2 or 3 years ago. Again, you were good enough to reverse the fee"
** my facts were solid, I now manage my finances with absolute precision **

Rep: "Well ... let me see what I can do"


** On hold for 2 or 3 minutes **

Rep: "Alright, I've been able to reverse the fee. You should see the credit within 2 or 3 billing cycles."

Me: "Uh ... does that mean I should pay it in the meantime to avoid my account going delinquent. I don't want to have to bother you next month with a request to reverse a late fee ..."

Rep: "No, it shouldn't come to that. It'll hopefully post before that."

Me: "Yeah ... but what if it doesn't"

Rep: "Well, you can check back later this month."

Me: "Right ... but it may be that it won't post for another month or two"

Rep: "Yes"

** *big sigh* from me ... time to move on **

Me: "Fine. You've waived my annual fee for a second time -- can it be removed permanently now?"

Rep: "Your acct isn't eligible for that"

Me: ** thinking "for freakin' sakes!! ** "Well, thanks for taking care of the fee."

** I prepare to hang up **

Rep: "Mr. Porter ... I see that you haven't used your account for some time. Customer satisfaction is important to us. Is there something we might do for you?"

** I restrain myself from falling to the floor in hysterics -- and telling the rep that the card is practical only as an uncomfortable substitute for t.p. **

Me: "Well, the card isn't very useful to me -- it has the smallest limit of any card; one account now has a $17K limit and other is at $21K. I'm maintaining my C1 account as a backup."

Rep: "For like emergencies?"

Me: "Er ... I guess" ** Now hold back from saying "right, maybe like a midnight Mac Attack?" **

Me: "Given my credit score, can you consider me for a limit increase?" (** my score is now 720 **)

Rep: Your acct's not eligible for an increase at this time.

Me: "I see. Take it easy." ** Thinking: "maybe I should mount the card above the dispenser in the bathroom for ready access" **

Rep: "Have a good day"

------------

Look ... Obviously I'm not going to close the a/c so as to maintain the a/c longevity -- provided they continue to waive the fee. I could have been "smart" to the rep or given grief, but there's no question he (or his supvr) is unlikely to have much discretion.

For that matter, he may have been thinking "Hey guy, sorry I'm such a useless tool. You likely have a clue that mgt's got their head up their collective butt. I'd change jobs but all the other credit ops are up in DE. My wife has a [i]real job here; I can only report in and swallow my dignity each day[/i]"

I think the card is one of the best for building credit. Others who start out with them on solid credit ground give them favorable reviews. YMMV.

- Harry

thanks for the opp to get this off my chest


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Sun Aug 13, 2006 12:14 pm

Quote:

"ely"
Hey Mouse, FYI, something worked, because I called them and basically old them i was not going to use their card any more (a true statement) because it wasn't worth it for such a low CL ($500)...and they doubled it to $1000. Still small potatoes if you ask me, but just adds to my dry powder should I need it. Miracles can happen.

I have over $20,000 so that is a little different

They won't even give me $500 because I won't use the card for 6-12 months

They still won't give me anything "IF" I use the stuffing out of it or use it for a BT at 5.90% and let them collect interest

THEY ACTUALLY SAID "YOU CAN'T ASK FOR A CLI"


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Guest: wierdo
Posted: Sun Aug 13, 2006 10:13 pm

The thing I hate most about Cap1 is the 3 hards to open an account, or do anything else for that matter. If you look at them funny they pull a hard from each of the big 3. :p

Otherwise, they're not horrific, by any means, just not very good, IMO. But when your other choices are Asspire/CompuCredit or First Premier, I'd take the 3 hards any day of the week.

ely, they bumped me to $1000 and converted the card to the no hassle rewards card after 5 years, which was a couple of months ago, and I didn't bother to ask, having heard how stingy they are with the no hard cli.


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Build Credit with Capital One Platinum Credit Card

Guest: ely
Post subject: Build Credit with Capital One Platinum Credit Card
Posted: Sun Jul 23, 2006 5:26 pm

Hi I have the CapOne Plat...have had for some years (since 2002). I'm Not particularly excited about this card, as they have been very stingy with the CL, while other card companies are for more generous...but they gave me a chance when just about no one else would, so I stick with them...for now. If you are just starting out, its probably worth a try. Once you get better credit, many more options will begin to present themselves.


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Guest: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Sun Jul 23, 2006 5:40 pm

Quote:

"ely"
Hi I have the CapOne Plat...have had for some years (since 2002). I'm Not particularly excited about this card, as they have been very stingy with the CL, while other card companies are for more generous...but they gave me a chance when just about no one else would, so I stick with them...for now. If you are just starting out, its probably worth a try. Once you get better credit, many more options will begin to present themselves.

You can't ask for a CLI

So just don't use them much

Mine has had no CLI for more than 3 years


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Guest: JoyJoy
Credit Expert (100+ Posts)
Posted: Sun Jul 23, 2006 9:42 pm

I have two Capital One Platinums; one Visa and one Mastercard. (They were changed to platinum the first of this year.) I have been with Capital One since 1990. I started off with a $300.00 limit on both and now one has a $3500 limit and the other one is $1600. One of them is a Capital One No Hassle Points Card.

I have no complaints really about Cap1 as I do like to use their purchase/select checks. I use the checks because it is 0% whenever I decide to use them and pay in full by the statement date. Polonius is the one who told me about this!
_________________
J~J

"You may never know what results come from your action. But if you do nothing, there will be no result." Mahatma Gandhi


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Guest: eastbaykitten
Posted: Mon Jul 24, 2006 2:09 am

The CapitolOne Platinum has three tiers for approval-three different levels of cards depending on your credit.

Pros: Probable approval. Bad credit, yucky terms/ good credit/ decent terms i.e. interest, whether it has an annual fee, and what you'll get for a limit.

Cons: If you're late, they'll nail you. Stingy limit increases. Doesn't report limit so you have to run your limit to a high balance for reporting to CRA's.

I liked this card because when I started out, my credit was so awful I had 2 options. Pay alot of money for a card that was not usable, or get a secured card. I started at with a $200 gold and have a platinum at $2700 now and was just offered another card. Not bad as my scores were 550 ish when I got upgraded last year. However my credit has improved alot and I now have no baddies, this card isn't growing with me any longer. Sorry if that was long winded.
_________________
~EBK
"The mind plays tricks on you. You play tricks back! It's like you're unraveling a big cable-knit sweater that someone keeps knitting and knitting and knitting and knitting and knitting and knitting..."


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Opinion on Capital One Platinum Credit Card?

Guest: nefertiti66
Post subject: Opinion on Capital One Platinum Credit Card?
Posted: Fri Jul 07, 2006 12:07 pm

I decided to apply for the Cap1 Platinum as they say if you have limited or no credit there is a chance. I have a score of 720 but only 23k in school loans. No current credit card and was denied the Citi dividend.

Anyone have experience with Cap 1 Plat?? Likes/ dislikes?
What do you think my chances are?


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Guest: rapjunkie
Credit Expert (100+ Posts)
Posted: Fri Jul 07, 2006 2:05 pm

I think your chances are pretty good, although the credit line is likely to be quite low. I've read a lot of complaints on here about Capital One (mainly about their infrequent credit line increases), but I've had good experiences with them. Good luck.


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Guest: hdporter
Credit Expert (100+ Posts)
Posted: Fri Jul 07, 2006 2:06 pm

I'd guess that your prospects are strong. You're likely looking at a very modest limit if approved, with reasonably decent rates. I'll be an excellent card to build history with.

Whether it comes through or not, get yourself a gas card and deparment store card if you don't already have them.

- H.


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Guest: nefertiti66
Posted: Fri Jul 07, 2006 2:13 pm

Thanks!


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MasterCard Credit Card Offer from Chase

Guest: ALex
Post subject: MasterCard Credit Card Offer from Chase
Posted: Wed Aug 16, 2006 7:48 pm

RECEIVED IN MAIL TODAY

CHASE MASTERCARD

0% FOR BALANCE TRANSFERS THRU 03/08

GO TO RATE 8.9%

NO BALANCE TRANSFER FEE WITH OFFER


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MBNA Credit Card Data Theft

Guest: Maverick
Post subject: MBNA Credit Card Data Theft
Posted: Thu Aug 17, 2006 9:52 pm

I received a letter today saying:

"We were recently informed that unauthorized individuals may have gained access to your account information. This unauthorized access did not occur within any of our systems"

It went on to say that they will close that account and will issue me a new account number and credit cards. Then, when I logged into my account online, the old account had disappeared and instead there was an account with a new account number.

Anybody else have this problem?


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Guest: Bikshu
Posted: Fri Aug 18, 2006 5:47 am

Yes sir, I work for MBNA and we recieved word about this a couple days ago. Apparently a merchant had a computer breached that was used for processing payments. It may or may not have had account numbers and expiration dates in it. MBNA doesn't play around with that type of thing so they always force a "lost/stolen" on the affected population just to play it safe. It honestly was a merchant error though and there was no breach at the bank... so there was definitely no personal information ever at stake and ID theft was not possible.

Usually what we do in this case is immediately shut down the account numbers at risk and place an override on these accounts for a certain amount, just to make sure you don't get declined and stranded in the middle of a desert unable to gas up your car. Then, since you've got 100% fraud protection on your account with us, if anything fraudulant would have come through in that very small timeframe we would obviously eat every penny of the cost.

By time you find out about it, you are back up and running on the new account number and expiration date so its basically seamless. The only thing you ever need to worry about is if you have any merchants automatically billing you (internet provider, cable bill, magazine subscription, etc.) please let them know about the changed account number and expiration date once the new card arrives.

It really is the same account you've had, nothing changed other than the numbers on the card itself. And this will show up accordingly on your credit report, so it will absolutely not affect the average age of your accounts nor your FICO.... guarenteed.

I understand it was a relatively small population of accounts that were affected, apparently you were one of these unlucky ones. Hope this helps...


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Guest: maverick
Posted: Fri Aug 18, 2006 8:08 am

Wow. Thanks very much for your reply, Bikshu. That is more information than I ever hoped to get. I feel a lot safer now.

I am very satisfied being a customer of MBNA and let me tell you, in my opinion the customer service is perhaps the best in the industry.

Thanks again.


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How do Bank of America Gold and Platinum Credit Cards Differ?

Guest: BLT
Post subject: How do Bank of America Gold and Platinum Credit Cards Differ?
Posted: Thu Aug 17, 2006 7:29 pm

But what's the difference between BoA Gold and Platinum cards? Both cards appear to have the exact same terms...

I do wish BoA would come out with a good rewards card so I could convert to it and get some good use from them


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Guest: rapjunkie
Credit Expert (100+ Posts)
Posted: Thu Aug 17, 2006 9:26 pm

I believe platinum would be eligible for higher possible credit lines than gold, although I rarely even see gold cards these days.


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Guest: Bikshu
Posted: Fri Aug 18, 2006 6:27 am

Good call rapjunkie. The credit line would usually be slightly higher for Platinum than Gold. Gold would typically require at least a $5,000 credit line while Platinum is typically $10,000+. The benefits provided by both Visa and Mastercard themselves on Gold and Platinum are exactly the same. So any difference would be left to the issuing bank itself, not Visa or Mastercard. Often a Platinum card will be more likely to have a rewards program of some type, but this is not necessarily the case with Bank of America.

Rapjunkie is also correct about the rarity of Gold. The industry as a whole has been slowly phasing out Gold cards for about ten years now, since Platinum really took hold in the mid-90s. MBNA entirely stopped issuing Gold circa 1998 and now that they will be running Bank of America's card portfolio the same will happen to BOA. Expect to see the death of the BOA Gold Visa and Mastercard sometime in 2007.

Now within the MBNA/BOA portfolio there is a difference when it comes to our American Express card offerings. The hierarchy is as follows: American Express, Rewards American Express, Gold American Express, and Platinum American Express. Regular and Rewards carry no annual fee, Gold is $99, and Platinum is $195. Gold and Platinum earn rewards points at faster rates, respectively. Both also get you a yearly companion plane ticket. Platinum also has no pre-set spending limit and entitles you entrance into certain airport frequent flyer lounges. But remember, this is strictly the case with MBNA/BOA American Express cards.

Rapjunkie: give us a few more months until early 2007 when we have fully integrated the two banks and we officially manage the BOA card portfolio. At that point you should be able to call and convert to a WorldPoints account. You will probably lose your existing rewards points balance, if you have any, so bear that in mind and consider cashing them in before officially requesting the change. But WorldPoints is pretty decent: you can get cash back, Visa/MC/AmEx gift cards (or store specific gift cards if you prefer them for some reason), Sony TVs, Bose stereo systems, Callaway golf clubs, or even a Coach purse. You can also redeem points for travel arrangements with virtually any airline, hotel, cruise, or car rental company with no blackout dates. Its not the greatest rewards program out there, but its better than most and certainly better than anything BOA offered prior to the merger. You'll also get the use of a 24 hour toll-free concierges service automatically with a WorldPoints upgrade. Its a free service that can hook you up with tickets to concerts, sporting events, dinner reservations, etc. Again, nothing mind blowing but pretty cool stuff...


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Guest: BLT
Posted: Fri Aug 18, 2006 11:07 am

Very enlightening I guess since I have my BoA Gold and my MBNA Worldpoints signature Visa (which I assume will be converted to the new BoA Signature Visa), I need to start thinking about what to convert that old gold to

Thanks for the response, and welcome to the board!!



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Bank of America Signature USAir Credit Card with 0% APR on Balance Transfers

Guest: bellbellx
Post subject: Bank of America Signature USAir Credit Card with 0% APR on Balance Transfers
Posted: Fri Aug 18, 2006 2:00 pm

I recently applied and was approved for a BofA signature USAir card. I'm purely interested in the 25k miles. The card has a $90 fee, but I decided to offset that by taking advantage of their 0% balance transfer offer for 6 mos (by getting cash and depositing to savings).

On the original app, I requested a $9900 transfer to a Citi card. At the time, that Citi card had a high apr but NO FEE BT offer available, and they allow BT into checking account... so I thought I would just put that through right after BofA is approved and essential turn the 0% BofA offer into cash that way. The BofA offer was specifically restricted to "initial transfers" with "16 digit account #s".

However, Citi rescinded their NO FEE offer and added a 3% fee. I verified this on the phone with them.

I then called BofA and tried to cancel my CITI BT request and put one in for a line of credit i have (and try to keep the intro 0% offer). However, the CSR said she's not sure she can cancel the initial transfer, and she actually reccomended that I let the original BT request go through and wait for a $9900 check/credit balance from Citi.

Does anyone know if this will actually work? Or will Citi decline such a large payment onto a card with NO balance? The credit line on the Citi is $15k if that matters, with $0 balance as stated before.



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Problem with Chase MasterCard Credit Card with 0% APR

Guest: jarnism
Post subject: Problem with Chase MasterCard Credit Card with 0% APR
Posted: Thu Aug 17, 2006 8:40 pm

Got a chase mastercard that said 0%apr on all balance transfers and purchases for a year.

I check my account and they already charged me an interest rate. When I sent them an email they said I would have to send them a copy of the offer that states it was 0%. I haven't looked yet as I was in the process of moving here but does this happen often? is this normal?


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Guest: rapjunkie
Credit Expert (100+ Posts)
Posted: Thu Aug 17, 2006 9:25 pm

Definitely not normal. You should probably call Chase rather than emailing them. I think you'd have better luck resolving it that way. Everyone is aware that the majority of their cards offer 0% for a year, so they should realize that that's what you applied for. Good luck.


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Guest: hdporter
Credit Expert (100+ Posts)
Posted: Thu Aug 17, 2006 9:44 pm

If you aren't approved for the Chase account type that you applied for under a mailer and instead accept an alternate card (with a higher rate), the 0% intro period may only be 6 mo.

- H.


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Guest: wierdo
Posted: Thu Aug 17, 2006 9:46 pm

They'll tell you to break out the fax machine. They tried to cheat me out of a month of 0% on my last card. Speaking of which, I need to call them and make sure they fixed it.


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Guest: JaneiR36
Credit Expert (100+ Posts)
Posted: Fri Aug 18, 2006 11:34 am

Same situation here. Mine turned out to be three months, but thankfully I either looked at my offer or the billing statement before the three months expired. Either way I had my questions for them. The lady I talked to said, hey, if that's what we promised you, we should keep to it. Told me she'd look into it but I asked if she was 100% sure she'd be able to give me the 0% back and she said she wasn't. Naturally I decided to work plan B and get the heck out before the 29% interest charge kicked in!


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