Unauthorized Debit Card Charges

Author: mcflack1
Posted: Tue Oct 11, 2005 8:38 pm
Post subject: Debit Card Unauthorized Recurring Charges

I have a situation that I am not sure is correct. I am in Texas. I have Electric with Reliant Energy. My Daughter has Electric with Reliant Energy. In August 2005, my daughter brought me cash and asked me to pay her electric bill on line. I did so with my check card since I was depositing her cash into my account. In September 2005, she failed to pay her electric bill and Reliant Energy used the last payment information they had on file, which was my debit/check card and paid her bill from my checking account. My bank, BankofAmerica is telling me that is legal even though I did not authorize that payment. Do you know if that is accurate?

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Board Monitor
Posted: Wed Oct 12, 2005 6:18 am
Post subject: Unauthorized Debit Card Charges

I am almost certain this is completely legitimate but your best source will be your state's Attorney General's office consumer protection http://www.oag.state.tx.us/ .

I suspect what you will have to end up doing is writing a letter to the electric company and the bank to stop them from doing this again.
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Mike Killian, Board Monitor
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