Results were consistent among all age groups and business specialties, partly dispelling the myth that only young business professionals relied on smart phones for business-critical information and actions. However, more than two in five of the business owners who use smart phones indicated that they want to see more powerful applications to help them manage their organizations.
One in five respondents told Discover's researchers that they intended to use their own mobile phone experiences to help make their own businesses more accessible by wireless devices. Discover Card spokesperson Ryan Scully told reporters that he saw business owners' desire to streamline their mobile phone presence as consistent with the flexibility that has helped small business succeed over the years.
About the Author
Joe Taylor Jr. is an internal business consultant for a Fortune 500 company, who writes about finance, culture, and design. He holds a Bachelor of Science in Communications from Ithaca College.