Debit, credit cards have not yet yielded to the smartphone
March 28, 2012
By: Joe Taylor Jr.
Americans don't write as many checks as they used to, but they're not yet ready to turn their financial lives over to their cell phone provider. Those results headline a new study commissioned by American Express and involving 1,600 American consumers. Researchers found that younger Americans drive new technology adoption, but older Americans' fears around account security could hinder the adoption of new payment tools.
Half of Americans write fewer checks than five years ago, with one in four Americans abandoning checks in favor of debit and credit cards, according to study's results. Thirty-nine percent of respondents told researchers that they used debit cards more, while 30 percent have increased use of online bill payment. Only 19 percent of the study participants felt they could use prepaid debit cards as budgeting tools, with most respondents criticizing the card's fees and their stigma as a tool for consumers with bad credit.
Americans trust credit card issuers over cell phone providers
The study also revealed that 62 percent of Americans would prefer new payment methods from trusted financial institutions, instead of from social media websites or wireless communication providers. Researchers explored hypothetical new products from companies like Facebook, Verizon and Google. Seventy-five percent of respondents expressed faith that established financial services know how to maintain account security, while a slightly higher percentage believe that alternative payment systems haven't yet worked through potential security holes.
Consumers over the age of 45 don't connect online as much as Millennials (often considered to be people born in the 1980s and 1990s), but both age groups will set the standards for the next generation of secure payment systems. According to American Express spokesman Dan Schulman, the survey results validate the work his company has pursued regarding online security and new payment technology. "Millennials will be key to the success of online and mobile payments, but above all else, the research shows that consumers want their payment tools to be safe and secure," Schulman said in a statement to reporters.
Disclaimer: The information in this article is believed to be accurate as of the date it was written. Please keep in mind that credit card offers change frequently. Therefore, we can not guarantee the accuracy of the information in this article. Please verify all terms and conditions of any credit card prior to applying. Check our credit card database for updated terms and conditions.
This content is not provided or commissioned by American Express. Opinions expressed here are author’s alone, not those of American Express, and have not been reviewed, approved or otherwise endorsed by American Express. This site may be compensated through American Express Affiliate Program.
Disclaimer: This content is not provided or commissioned by Chase. Opinions expressed here are author’s alone, not those of Chase, and have not been reviewed, approved or otherwise endorsed by Chase. This site may be compensated through the Chase Affiliate Program.
Discover is a paid advertiser of this site.
Disclaimer: Reasonable efforts are made to maintain accurate information. See the Discover online credit card application for full terms and conditions on offers and rewards.
No Comments

