By Joe Taylor Jr., CardRatings contributor
Updated, September 28, 2010
New merchant security guidelines and mounting consumer pressure have forced many
e-commerce retailers to search for credit card processing platforms that store
customer information offsite, away from their own computer networks. Visa
subsidiary CyberSource announced a new suite of merchant software tools that
accomplish that goal without slowing down transaction times or increasing the
risk of fraud.
According to CyberSource officials, the new version of
their e-commerce platform "tokenizes" customer information. This relatively new
approach to transaction processing allows merchant sites to match details about
an order, such as shipping and payment address, with a secure token representing
a customer's payment information on CyberSource's secure servers. Therefore,
site admins and developers can never access a customer's actual credit card
number or security ID.
By shifting credit card storage to a third-party
processor like CyberSource, e-commerce retailers no longer need to ensure
compliance with PCI security standards on their own websites. This shift
significantly reduces development costs and shrinks deployment schedules, a move
that CyberSource officials told reporters
would make e-commerce even more
efficient for its clients and their customers.