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Friday, October 20, 2006

Positive Experience with my CitiBank Credit Card Account

Guest: LustfortheMoment
Post subject: Positive Experience with my CitiBank Credit Card Account
Posted: Sat Oct 14, 2006 3:34 pm

I've only had positive interaction with Citibank with my use over the last two years of a couple of Dividend Select cards. My credit limits were more than ample throughout. I am disappointed in their scaling back of their program for everyday purchases from 5% to 2% rebate; I'll be using a HSBC card in their place but will still keep one of my Citibank cards to use their excellent virtual account program.


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Guest: ajulius
Credit Expert (100+ Posts)
Posted: Sat Oct 14, 2006 4:05 pm

LustfortheMoment wrote:
I've only had positive interaction with Citibank with my use over the last two years of a couple of Dividend Select cards. My credit limits were more than ample throughout. I am disappointed in their scaling back of their program for everyday purchases from 5% to 2% rebate; I'll be using a HSBC card in their place but will still keep one of my Citibank cards to use their excellent virtual account program.


I don't know how HSBC was years ago, but since then the credit card division seems to be quite agressive for superprime customers. During the time that Citibank rejected me I had received a preapproval for multiple HSBC cards ranging from 1.99% BT Fee to 3% no limit to $75 max I think. I was not looking to BT at that time so I did not take advantage of the offers. Also received REALLY BAD DEALS from Washington Mutual which is essentially Providian which is a firm I won't deal with.

Will see what the next round of offers provides.


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Guest: Polonius
SENIOR MEMBER (Member for 2 yrs.+)
Posted: Sat Oct 14, 2006 4:25 pm

Exactly what happened, ajulius? I can't tell from what you've written.

Apparently you had a Citibank card with a $3600 CL, asked for an increase, didn't get it, and decided to cancel the card. Right? You said the reason given was "bogus" but don't say what it was. You say you had a Citibank card before and didn't get the premium you should have gotten--and then you did get the premium--and then you cancelled it anyway.

The way you phrased what you wrote sort of implied that Citibank had cancelled your card. But, no--you cancelled it. Citibank "let you walk"--what did you expect it to do? Insist you keep the card you weren't using? Say it wouldn't allow you to cancel?

You played a game with Citibank. You lost. Don't take it personally. It's not a "slap in the face"--just a round in the match between us and the banks. Lose some, win some.

Citibank has been very good to me over the years. That still didn't stop it from turning me down for two cards this year and giving me a $500 CL last year on one new card. But it also gave me three new cards this year. Wouldn't have gotten them if I had taken any decision as a "slap in the face"! It's just a decision from some employee somewhere among the hundreds of thousands of employees. Not a big deal.
_________________
Polonius
"Neither a borrower, nor a lender be; For loan oft loses both itself and friend"


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