Capital One Visa Review

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Posted: Thu Jan 13, 2005 1:59 am
Post subject: Capital One Visa Review

Jack N.
Date: 7/1/2000 4:53 pm CDT

Hi,

You have an advertisement for the Capital One Visa card on your home page that says:
"Site sponsor. Our top rated platinum card! 0% for 6 months! Instant approval! No fee! "

This is wrong - they do not offer a 0% intro rate! It's only a fixed 9.9% APR - from the beginning.

Best regards,

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Posted: Thu Jan 13, 2005 2:00 am
Post subject: Capital One Visa Review

Board Monitor
Date: 7/2/2000 2:08 am CDT

Jack,

Thanks so much for your "heads up". We just posted that ad today and posted the wrong ad by mistake! The correct ad, that is linked to the 0% intro. offer, is now online on our home page. This offer is for a limited time. So sorry for the confusion.

Regards,
Curtis Arnold
Founder/Marketing Dir.
CardRatings.org

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Posted: Thu Jan 13, 2005 2:00 am
Post subject: Capital One Visa Review

Jack N.
Date: 7/3/2000 6:20 pm CDT

Hi Curtis,

Thanks for your post, but below the banner it says -
"0% for 6 months!"

When you click, it says the intro rate is only good until August,2000????

Which is correct????

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Posted: Thu Jan 13, 2005 2:00 am
Post subject: Capital One Visa Review

Board Monitor - CA
Date: 7/5/2000 2:22 pm CDT

Jack,

You are very observant! To be honest, we totally overlooked the fine print...stating that the 0% intro. rate ended at the end of August. I called a customer service rep. on July 4th and they indicated that indeed this was the case. The offer apparently went into effect back around March of this year and, at the time, it was a six month intro. rate offer. However, if you took advantage of the intro. offer now, the 0% rate would only be in effect for another month or so.

The customer service rep. did indicate that there is a good possibility that another similar offer will replace the current offer after the current offer expires. I have sent an e-mail to a manager at Capital One regarding this matter and will see if he says the same thing.

We will let everyone know as soon as we hear something definite. In the mean time, we have deleted the phrase "0% intro. rate for six months" from all of our Capital One ads. So sorry for the confusion!

Regards,
Curtis Arnold
Founder/Marketing Dir.
CardRatings.org

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CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!

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