Credit Card News: Your Credit Card: Help from an Unlikely Source in the Event of an Airline Bankruptcy

Posted On: April 1, 2008

By Curtis Arnold, Founder of CardRatings.com

With the cancellation of numerous American Airline flights and several other airlines filing bankruptcy, you might be feeling a little leery about purchasing airline tickets these days. And if you have already purchased tickets you may be worried about not being able to use the tickets and/or being out the money you paid for them. However, if you purchased those tickets with your credit card you may be in luck!

We contacted public relations representatives from Chase, Citi, Discover, and American Express to find out what assistance, if any, they offer their customers in this type of situation. We found out that airline tickets purchased from airlines that subsequently went bankrupt are eligible to be disputed via their normal dispute resolution process with two notable caveats:

    1. You will probably need to try rebooking your ticket through another airline first. Some airlines, as well as credit card issuers, are offering to assist with the rebooking process.

    2. Some credit card issuers will want to see the unused ticket.

According to Discover’s public relations department:

“We are providing information to facilitate re-booking of their tickets with other airlines. If they are unable to re-book their ticket, we are initiating disputes and issuing credits to the accounts.”


Overall it seems like a fairly painless process to get your money refunded. All the issuers we talked to said that they would do everything possible to support their customers. Gotta love the free benefits that cards offer!

This article was originally published on CreditBloggers.com by Curtis Arnold, a nationally recognized consumer educator and advocate. He is the founder of CardRatings.com and the author of How to Profit from Credit Cards: Using Credit to Improve Your Financial Life and Bottom Line (FT Press, 2008). Curtis has been educating consumers about credit cards since 1998. He is regularly interviewed and quoted by respected members of the national press regarding consumer credit issues.


CardRatings.com is the most comprehensive source for comparing credit card offers. CardRatings.com is pleased to offer consumers free credit card ratings.

Please Note! You are welcome to republish this article as long as you state that CardRatings.com is the source for the article. You must also include a link to our website if you republish the article online. Click here for more details about using our articles and thank you for your interest!

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Credit Card News: Your Credit Card: Help from an Unlikely Source in the Event of an Airline Bankruptcy

Posted On:

By Curtis Arnold, Founder of CardRatings.com

With the cancellation of numerous American Airline flights and several other airlines filing bankruptcy, you might be feeling a little leery about purchasing airline tickets these days. And if you have already purchased tickets you may be worried about not being able to use the tickets and/or being out the money you paid for them. However, if you purchased those tickets with your credit card you may be in luck!

We contacted public relations representatives from Chase, Citi, Discover, and American Express to find out what assistance, if any, they offer their customers in this type of situation. We found out that airline tickets purchased from airlines that subsequently went bankrupt are eligible to be disputed via their normal dispute resolution process with two notable caveats:

    1. You will probably need to try rebooking your ticket through another airline first. Some airlines, as well as credit card issuers, are offering to assist with the rebooking process.

    2. Some credit card issuers will want to see the unused ticket.

According to Discover’s public relations department:

“We are providing information to facilitate re-booking of their tickets with other airlines. If they are unable to re-book their ticket, we are initiating disputes and issuing credits to the accounts.”


Overall it seems like a fairly painless process to get your money refunded. All the issuers we talked to said that they would do everything possible to support their customers. Gotta love the free benefits that cards offer!

This article was originally published on CreditBloggers.com by Curtis Arnold, a nationally recognized consumer educator and advocate. He is the founder of CardRatings.com and the author of How to Profit from Credit Cards: Using Credit to Improve Your Financial Life and Bottom Line (FT Press, 2008). Curtis has been educating consumers about credit cards since 1998. He is regularly interviewed and quoted by respected members of the national press regarding consumer credit issues.


CardRatings.com is the most comprehensive source for comparing credit card offers. CardRatings.com is pleased to offer consumers free credit card ratings.

Please Note! You are welcome to republish this article as long as you state that CardRatings.com is the source for the article. You must also include a link to our website if you republish the article online. Click here for more details about using our articles and thank you for your interest!

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Posted in Uncategorized |

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