American Express continues to dominate customer satisfaction survey Written by Maryalene LaPonsie October 18, 2013J.D. Power has been issuing its annual U.S. Credit Card Satisfaction Survey for seven years, and for seven years, American Express has ranked first on the list. The credit card issuer narrowly edged out Discover for top honors on the 2013 survey.
Three companies exceed industry average
In developing its rankings, J.D. Power considered six aspects of [...]Posted in:American Express Credit Card
American Express playing games with its credit cards Written by Maryalene LaPonsie September 27, 2013Pulling new customers into the fold can be a challenge for any business. Attracting young adults with disposable income to spend may be even more difficult, especially for older brands with stodgy reputations. But American Express thinks it has found a way to do both.
The company recently announced a partnership with Riot Games, maker of [...]Posted in:American Express Credit Card