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Tuesday, September 26, 2006

How to Dispute a Credit Card Charge Online

Author: rain
Posted: Sat Sep 23, 2006 11:39 am
Post subject: Chase--how to dispute a charge online?


I need to dispute a charge on my chase card. Has anyone here tried doing so recently? The online dispute form will *not* let me continue and submit the dispute, even after entering all information.

I am very sure I've filled in all information required. It just won't accept the field. I'm going to call to dispute of course, but what's wrong with the online dispute submission?


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Author: maddybeagle
Posted: Sat Sep 23, 2006 6:39 pm
Post subject:


I dont think chase wants you to dispute so I doubt that they make it easy to do online. There is some generic forms on the FTC website. I would fill it out and mail it to chase and maybe send certified mail...I remember chase being really slow, too.



Author: ASBrainstorm
Posted: Sun Sep 24, 2006 9:58 am
Post subject: Re: Chase--how to dispute a charge online?


rain wrote:
I need to dispute a charge on my chase card. Has anyone here tried doing so recently? The online dispute form will *not* let me continue and submit the dispute, even after entering all information.

I am very sure I've filled in all information required. It just won't accept the field. I'm going to call to dispute of course, but what's wrong with the online dispute submission?

Don't bother, disputing with chase is like trying to pull teeth.

How much is the dispute for, and what are the circumstances?


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Author: maddybeagle
Posted: Sun Sep 24, 2006 10:22 am
Post subject:


Quote:
Don't bother, disputing with chase is like trying to pull teeth.


I assume by this statement, you didnt win your dispute. I win all of mine...including with chase...asserting your rights, is always a good idea.



Author: Evilbunny
Posted: Sun Sep 24, 2006 12:58 pm
Post subject: How to Dispute a Credit Card Charge Online


why not just call them? we have a very nice dispute department just waiting to send you a stack of forms to fill out

though they are closed on the weekends, so call them tommorow


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