Capital One Explore USA Credit Card Review
Author: jds466
Posted: Fri Jan 27, 2006 5:57 pm
Post subject: Capital One-- Explore USA
Anyone here been given a "free, introductory period" of Explore USA on their Capital One card? Apparently they give me like 6 months of free service (no idea what the service is), then automatically renewed the subscription at an annual rate of $89.99. I never received any information about the program, but cancelled it in 2002.
--now is where I explain about how I am currently responsible but while in college did not pay attention to my bills--
I got a statement in March of '05 congratulating me on another year with the service. Again they automatically charged $89.99 to my account. Being the responsible and credit-savvy person that I now am, I, of course, diisputed the charge. They just now reimbursed me a portion of that amount... $17. Apparently, I owed them for the portion of the year it took them to credit my account.
The representative that I spoke to (at Explore USA) told me she would be sending me a form that I must fill out to request a full refund. Never sent. I called them to tell them that the amount was not sufficient and I would like all fees reimbursed since 2002.
I will keep you all informed.
Has anyone else out there been had by thie "business partner" of Capital One?
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Posted: Fri Jan 27, 2006 5:57 pm
Post subject: Capital One-- Explore USA
Anyone here been given a "free, introductory period" of Explore USA on their Capital One card? Apparently they give me like 6 months of free service (no idea what the service is), then automatically renewed the subscription at an annual rate of $89.99. I never received any information about the program, but cancelled it in 2002.
--now is where I explain about how I am currently responsible but while in college did not pay attention to my bills--
I got a statement in March of '05 congratulating me on another year with the service. Again they automatically charged $89.99 to my account. Being the responsible and credit-savvy person that I now am, I, of course, diisputed the charge. They just now reimbursed me a portion of that amount... $17. Apparently, I owed them for the portion of the year it took them to credit my account.
The representative that I spoke to (at Explore USA) told me she would be sending me a form that I must fill out to request a full refund. Never sent. I called them to tell them that the amount was not sufficient and I would like all fees reimbursed since 2002.
I will keep you all informed.
Has anyone else out there been had by thie "business partner" of Capital One?
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
posted by CardRatings.com at 5:14 PM
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