Paying a Credit Card Over the Phone
archive
Posted: Wed Oct 27, 2004 7:55 pm
Post subject: Paying a Credit Card Over the Phone
Debra-Detroit
Date: 12/28/2000 5:34 pm CDT
I recently had an experience with making a telephone payment with MBNA. They charge $15 for accepting a telephone payment and they will not allow you to include the $15 in with your payment. They tack the $15 on to your balance, which makes it subject to interest charges. First of all, to charge $15 to accept a payment is ridiculous and to add it to your balance is what I call "gouging". Is there anything that I can do about this? Plz advise. Thnx.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
archive
Posted: Wed Oct 27, 2004 7:55 pm
Post subject: Paying a Credit Card Over the Phone
GEORGE
Date: 12/28/2000 5:50 pm CDT
Never heard of such a charge!!!
Maybe they don't accept phone payments as a rule...so for $15.00 they would???
THIS SOUNDS LIKE THE OVER LIMIT FEE OF $29.00 OR $35.00 SOME BANKS CHARGE...THEY INCURE NO COSTS THAT ARE WORTH $29.00!!!
archive
Posted: Wed Oct 27, 2004 7:56 pm
Post subject: Paying a Credit Card Over the Phone
Board Monitor- NK
Date: 12/28/2000 7:51 pm CDT
I would try to have it waived as a courtesy for being a longstanding customer. Or, did you need to make a phone payment due to some error on the bank's part such as lack of a statement? If so, I would demand that the fee be removed.
It is unfortunate that MBNA has any kind of charge for a phone payment, and such an excessive one at that. There's really not much to do except not to use it. I know that you can make payments online to MBNA accounts at www.mbnanetaccess.com. You might want to try that in the future.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
archive
Posted: Wed Oct 27, 2004 7:56 pm
Post subject: Paying a Credit Card Over the Phone
Linda in VA
Date: 12/28/2000 10:53 pm CDT
Some of my card companies charge $10. If it's their fault, they waive it, if it's my fault (once or twice), I figure I asked for it. Capital One waived it anyway the first time, the second time, they didn't - and they charged it to my card also. I'm fixing that though, I'm paying them off this month. teehee.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Posted: Wed Oct 27, 2004 7:55 pm
Post subject: Paying a Credit Card Over the Phone
Debra-Detroit
Date: 12/28/2000 5:34 pm CDT
I recently had an experience with making a telephone payment with MBNA. They charge $15 for accepting a telephone payment and they will not allow you to include the $15 in with your payment. They tack the $15 on to your balance, which makes it subject to interest charges. First of all, to charge $15 to accept a payment is ridiculous and to add it to your balance is what I call "gouging". Is there anything that I can do about this? Plz advise. Thnx.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
archive
Posted: Wed Oct 27, 2004 7:55 pm
Post subject: Paying a Credit Card Over the Phone
GEORGE
Date: 12/28/2000 5:50 pm CDT
Never heard of such a charge!!!
Maybe they don't accept phone payments as a rule...so for $15.00 they would???
THIS SOUNDS LIKE THE OVER LIMIT FEE OF $29.00 OR $35.00 SOME BANKS CHARGE...THEY INCURE NO COSTS THAT ARE WORTH $29.00!!!
archive
Posted: Wed Oct 27, 2004 7:56 pm
Post subject: Paying a Credit Card Over the Phone
Board Monitor- NK
Date: 12/28/2000 7:51 pm CDT
I would try to have it waived as a courtesy for being a longstanding customer. Or, did you need to make a phone payment due to some error on the bank's part such as lack of a statement? If so, I would demand that the fee be removed.
It is unfortunate that MBNA has any kind of charge for a phone payment, and such an excessive one at that. There's really not much to do except not to use it. I know that you can make payments online to MBNA accounts at www.mbnanetaccess.com. You might want to try that in the future.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
archive
Posted: Wed Oct 27, 2004 7:56 pm
Post subject: Paying a Credit Card Over the Phone
Linda in VA
Date: 12/28/2000 10:53 pm CDT
Some of my card companies charge $10. If it's their fault, they waive it, if it's my fault (once or twice), I figure I asked for it. Capital One waived it anyway the first time, the second time, they didn't - and they charged it to my card also. I'm fixing that though, I'm paying them off this month. teehee.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
posted by CardRatings.com at 11:05 AM
0 Comments:
Post a Comment
<< Home