Dispute Credit Card Charges

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Posted: Tue Jan 11, 2005 11:50 pm
Post subject: Dispute Credit Card Charges

Dan Vieu
Date: 8/28/2000 10:50 am CDT

I ordereda hotel room through Priceline.com and when the order went through I was charged for 2 rooms instead of the 1 room I wanted. Priceline was unwilling to deduct 1 room. I went to my credit card (First North American National Bank) and they told me to wait for it to show up on my bill and then fill out a dispute form. I did that and waited for a response. After a few weeks I started calling them, but got no answers except it would take up to 60 days to resolve. I became frustrated and cancelled the card. A week or two later I recv a letter from them saying I did not respond to their lettr and the dispute has been cancelled. I cannot reach anyone there that will do anything to help me. Who can I go to to make them resolve this issue?

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