Chase Platinum Credit Card Rewards Program
Author: ccdeals
Joined: 01 Dec 2004
Posts: 9
Posted: Sat Jan 08, 2005 11:10 pm
Post subject: Chase rewards question
I have had Chase platinum CC for 4 years. Around one month back i had asked them to send me a best buy gift card for $50 in lieu of my cash reward points. Early this week i got 2 $50 best buy cards instead of one a couple of days later i got 2 more. Question for you folks here. What should i do with the cards? 1. Call Chase bank and let them know about the mistake and return the cards back 2. Give $150 to charity 3. Buy a home theater system i planned on buying this year Never really had bad experience with the card apart from couple of late payments for a few days when they duly charged me late fees(was my mistake unlike late fees charged by BankOne). What would you do if faced with this situation?
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Author: Board Monitor
BOARD MONITOR-ADMINISTRATOR
Joined: 05 May 2003
Posts: 502
Posted: Sun Jan 09, 2005 10:03 am
ccdeals. Hmmm....tough predicament to be in! I would probably just give the money to Tsunami vicitims. Let us know what you decide!
Best Regards,
Curtis Arnold
Board Monitor
U.S. Citizens for Fair Credit Card Terms, Inc.
http://www.cardratings.com
501-663-0314 PH 501-301-8474 FX
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Author: Ira
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 19 May 2003
Posts: 798
Location: NJ
Posted: Sun Jan 09, 2005 11:56 am
Either give it back or wait two months before you do anything. At this point you don't know what's going to appear on your statement. There's every chance that you'll be charged for whatever they sent you. Banks are not stupid and computers don't lie. They WILL catch their mistake.
Do not let what you cannot do interfere with what you can do.
Ira
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Author: Polonius
Credit Expert (100+ Posts)
Joined: 19 Jan 2004
Posts: 444
Posted: Sun Jan 09, 2005 3:32 pm
They might catch their mistake, but then they might not. Question is really what sort of person you are.
1) A really honest person does the right thing. The right thing when a mistake is made is to contact the firm making it and report it, and then do what you're asked to do to correct it. You'd do that if the mistake is against your interests; so you should do that if the mistake is in your favor. Whether you benefit from the mistake or not should be irrelevant. If you were given $10 more in change than you deserved at a restaurant, you'd give it back, wouldn't you? If you were given $10 less in change than you deserved, you'd complain wouldn't you?
2) A mostly honest person procrastinates making that decision for a few months. He hasn't done anything wrong, but he hasn't spent his time trying to correct a mistake made by someone else. He'll decide later what to do.
3) A somewhat dishonest person rationalizes keeping the benefit. "It's not my mistake--I'll just pocket it." "It's an unsolicited gift--I have every right to keep it by law." And so forth.
4) A really dishonest person wouldn't have asked the question to begin with. Which one am I? I'm not telling.
Polonius
"Neither a borrower, nor a lender be; For loan oft loses both itself and friend"
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Author: DHK
Joined: 20 Dec 2004
Posts: 22
Posted: Sun Jan 09, 2005 3:34 pm
There are some companies (like Discover) that double your cash reward if you use your points for gift certificates. Discover works out a deal with the company. They get them for less and give you more. It's a great deal all around. I think this is what happened to you. Good job! You got double the reward for choosing a retail outlet and not just cash.
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Author: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 29 Jul 2004
Posts: 142
Posted: Sun Jan 09, 2005 5:40 pm
Call and ask if it was a mistake or you were supposed to get all the money...
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Author: ccdeals
Joined: 01 Dec 2004
Posts: 9
Posted: Sun Jan 09, 2005 7:37 pm
I had 6000 points on the card and $50 BB card was one of the rewards i could choose for 5000 points so i am sure its a glitch on their part in sending me 4 $50 cards. I wouldn't have thought twice about returning the money i don't rightfully own if it were a local store, restaurant or whoever but i wouldn't compare a CC company to any of them, i look at them more like car dealers. They would never miss an opportunity to screw you so why not extend the same courtesy towards them. I know the logic seems twisted but thats how i feel about this . Where would that put me borderline a dishonest man? Ira, I understand where you are coming from but don't think they will charge my account for that. If they do i can file a case against them for unauthorized use of my CC and fraud. I am pretty sure if i call them they will either ask me to return the extra cards back or just let me have them as a gift for being a "valued customer" As to what i will do- Have no clue, i will wait for my GF to return next week and see what she thinks. Since Bestbuy doesnt sell shoes she just may provide an unbiased opinion
View our latest credit card ratings!
Joined: 01 Dec 2004
Posts: 9
Posted: Sat Jan 08, 2005 11:10 pm
Post subject: Chase rewards question
I have had Chase platinum CC for 4 years. Around one month back i had asked them to send me a best buy gift card for $50 in lieu of my cash reward points. Early this week i got 2 $50 best buy cards instead of one a couple of days later i got 2 more. Question for you folks here. What should i do with the cards? 1. Call Chase bank and let them know about the mistake and return the cards back 2. Give $150 to charity 3. Buy a home theater system i planned on buying this year Never really had bad experience with the card apart from couple of late payments for a few days when they duly charged me late fees(was my mistake unlike late fees charged by BankOne). What would you do if faced with this situation?
View our latest credit card ratings!
Author: Board Monitor
BOARD MONITOR-ADMINISTRATOR
Joined: 05 May 2003
Posts: 502
Posted: Sun Jan 09, 2005 10:03 am
ccdeals. Hmmm....tough predicament to be in! I would probably just give the money to Tsunami vicitims. Let us know what you decide!
Best Regards,
Curtis Arnold
Board Monitor
U.S. Citizens for Fair Credit Card Terms, Inc.
http://www.cardratings.com
501-663-0314 PH 501-301-8474 FX
View our latest credit card ratings!
Author: Ira
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 19 May 2003
Posts: 798
Location: NJ
Posted: Sun Jan 09, 2005 11:56 am
Either give it back or wait two months before you do anything. At this point you don't know what's going to appear on your statement. There's every chance that you'll be charged for whatever they sent you. Banks are not stupid and computers don't lie. They WILL catch their mistake.
Do not let what you cannot do interfere with what you can do.
Ira
View our latest credit card ratings!
Author: Polonius
Credit Expert (100+ Posts)
Joined: 19 Jan 2004
Posts: 444
Posted: Sun Jan 09, 2005 3:32 pm
They might catch their mistake, but then they might not. Question is really what sort of person you are.
1) A really honest person does the right thing. The right thing when a mistake is made is to contact the firm making it and report it, and then do what you're asked to do to correct it. You'd do that if the mistake is against your interests; so you should do that if the mistake is in your favor. Whether you benefit from the mistake or not should be irrelevant. If you were given $10 more in change than you deserved at a restaurant, you'd give it back, wouldn't you? If you were given $10 less in change than you deserved, you'd complain wouldn't you?
2) A mostly honest person procrastinates making that decision for a few months. He hasn't done anything wrong, but he hasn't spent his time trying to correct a mistake made by someone else. He'll decide later what to do.
3) A somewhat dishonest person rationalizes keeping the benefit. "It's not my mistake--I'll just pocket it." "It's an unsolicited gift--I have every right to keep it by law." And so forth.
4) A really dishonest person wouldn't have asked the question to begin with. Which one am I? I'm not telling.
Polonius
"Neither a borrower, nor a lender be; For loan oft loses both itself and friend"
View our latest credit card ratings!
Author: DHK
Joined: 20 Dec 2004
Posts: 22
Posted: Sun Jan 09, 2005 3:34 pm
There are some companies (like Discover) that double your cash reward if you use your points for gift certificates. Discover works out a deal with the company. They get them for less and give you more. It's a great deal all around. I think this is what happened to you. Good job! You got double the reward for choosing a retail outlet and not just cash.
View our latest credit card ratings!
Author: mouse
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 29 Jul 2004
Posts: 142
Posted: Sun Jan 09, 2005 5:40 pm
Call and ask if it was a mistake or you were supposed to get all the money...
View our latest credit card ratings!
Author: ccdeals
Joined: 01 Dec 2004
Posts: 9
Posted: Sun Jan 09, 2005 7:37 pm
I had 6000 points on the card and $50 BB card was one of the rewards i could choose for 5000 points so i am sure its a glitch on their part in sending me 4 $50 cards. I wouldn't have thought twice about returning the money i don't rightfully own if it were a local store, restaurant or whoever but i wouldn't compare a CC company to any of them, i look at them more like car dealers. They would never miss an opportunity to screw you so why not extend the same courtesy towards them. I know the logic seems twisted but thats how i feel about this . Where would that put me borderline a dishonest man? Ira, I understand where you are coming from but don't think they will charge my account for that. If they do i can file a case against them for unauthorized use of my CC and fraud. I am pretty sure if i call them they will either ask me to return the extra cards back or just let me have them as a gift for being a "valued customer" As to what i will do- Have no clue, i will wait for my GF to return next week and see what she thinks. Since Bestbuy doesnt sell shoes she just may provide an unbiased opinion
View our latest credit card ratings!
posted by CardRatings.com at 3:23 PM
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