Searching for Aspire Credit Card Customer Service Contact Information
Guest
Posted: Mon Dec 08, 2003 8:43 pm
Post subject: Help! Aspire Visa - contact info???
Has anyone ever gotten the magic phone number for the Aspire people? The one on the card is just a collection of recordings, with no actual humans. I've tried e-mailing them and they responded with a series of useless statements that completely ignored my question! I need to talk to someone there! Any help is appreciated.
Thanks.
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Author: Verne
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 14 May 2003
Posts: 487
Location: Midwest
Posted: Tue Dec 09, 2003 12:22 am
Aspire is notorious for a lack of customer service. They are more like a collection agency than a credit card. They can be found at: compucredit.com I don't know how much help that will be. Try the links to the Aspire card but you may only get the same 800# they already don't answer. You may have to report them to the appropriate authority, BBB, state attorney generals (yours and theirs) and FTC. Aspire is a bad deal all the way around.
Verne
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Author: artinchat@aol.com
Guest
Posted: Fri Dec 19, 2003 4:29 am
Post subject: aspire card phone number
i am an aspire card holder. their number for customer service is 1-866-816-6993
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Author: jenn
Guest
Posted: Mon Feb 02, 2004 11:20 am
Post subject: aspire visa contact info
this may be a little late but the phone number where you can get a live person is 1-888-790-9926, i obtained it from the georgia BBB after searching for 2 hours. when you call it press one for english, then # it should put you on hold, the helpful thing to do is to act like you dont have your acct number, they will ask for your ss#, you can make a payment by phone, if you get someone nice, the might not charge you. and if the person acts like they cannot help you, just call back and get someone else.( i had to call back twice). this is the worst company i have ever had to deal with. i havent gotten an actual bill since june 2003, and its 2/2004, they blamed the post office stating they were sending the statements back? i never have any problems with my other mail....
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Author: Guest
Posted: Mon Feb 02, 2004 11:22 am
Post subject: Re: aspire card phone number
1888-790-9926
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Author: Aspire Sucks
Guest
Posted: Mon Feb 09, 2004 3:29 pm
Post subject: Aspire Sucks
Quote:
ASPIRE SUCKS!
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Author: lander
Guest
Posted: Tue Feb 17, 2004 7:31 pm
Post subject: Aspire number
I was told by them to call the 800 number on the statement and just not press any digits and supposedly they will come on the line and talk....I am trying it this minute...we will see!!
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Author: Guest
Posted: Tue Feb 17, 2004 8:42 pm
Aspire, Emerge, First Primere, Providian, Orchard, House Hold etc., Are those for bad credit folk?
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Author: angelfyr
Guest
Posted: Wed Feb 25, 2004 2:41 pm
Post subject: aspire customer service number
1-888-576-9432
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Author: Aspire Hater
Guest
Posted: Tue Mar 02, 2004 11:07 am
Post subject: Aspire info.
Aspire Visa Cardholders and Consumer inquiries E-Mail:customerservice@aspirecard.com or call toll free: 1-800-348-8783 The other numbers were not good.. I've tried this number and I wanted to view the statement.. then go through other options .. then it transfered me to a Customer Rep. then I told her to cancel my account. She placed me on hold then came back and said I will receive a cancellation of service letter within 7-10 days. This credit card service is the WORST I've ever seen and finally I can sleep tight and not worry about this stupid service anymore.
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Author: Guest
Posted: Wed Mar 03, 2004 2:54 am
Aspire Despair Emerge Submerge First Premier Fast rip-off
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Author: Guest
Posted: Thu Mar 25, 2004 7:34 pm
Why do both Emerge and Aspire have similar features like bad customer service, high interest rate etc ?
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Author: Verne
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 14 May 2003
Posts: 487
Location: Midwest
Posted: Thu Mar 25, 2004 9:59 pm
Anonymous wrote:
Why do both Emerge and Aspire have similar features like bad customer service, high interest rate etc ?
They are both owned by Compucredit at: compucredit.com/pdcts.html - a very shady operation. The complaints about them are endless.
Verne
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Author: marlboro
Guest
Posted: Sat Apr 10, 2004 2:16 am
profitable, maybe you should invest check out ccrt on the stocks they seem to be doing very well and charge off goals look pretty good.
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Author: CandyLou
Guest
Posted: Wed Apr 14, 2004 3:49 pm
When I reached my credit limit I buried my card deep in my wallet and determined not to use it until it was paid off. I had lost my job and this took awhile. I just received a letter from Aspire saying I was $100 over my limit. I haven't touched it so I immediately thought it was stolen. I used the 1-866-816-6993 number and selected lost/stolen cards. I actually got a customer service rep. although he was like a computer and not very friendly. He told me that they had charged me a yearly service charge - the first one and without any warning. This put me over the limit and they cancelled my card the next day - not renewable. They really don't know how to keep their customers.
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Author: marlboro
Guest
Posted: Fri Apr 16, 2004 2:34 am
by not renewable do you mean non-refundable?
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Author: angel
Guest
Posted: Wed Apr 21, 2004 11:41 pm
Post subject: aspire rip off
My visa account was sold to aspire by Providian. I had an A+ history with Providian and they kept increasing my credit line. Suddenly, they closed my account and told me I had a bad credit history (they didn't know this until they sold my account?). Funny, I have a Master Card with them also....and this wasn't touched. Aspire is now the "collection agency" and sends me a bill every 2 or 3 months. Now, I am trying to arrange online payments and can't find them to do it, even by their own address on my bill! Seems they don't want my money. They just want to keep charging me. I paid over the phone and they negleted to tell me about the $12 fee. Whenever you sign up for anything at all - a phone plan, etc. - always ask if there are any fees, taxes or any other charges. No one will tell you if you don't ask and then you get a surprise on your bill. Your $40 plan turns into a $55 bill with extra untold charges. Remember, ask all of them before you say yes.
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Author: foreverviolet1985@yahoo.c
Guest
Posted: Fri Apr 23, 2004 12:40 am
Post subject: Re: Help! Aspire Visa - contact info???
ndalene wrote:
Has anyone ever gotten the magic phone number for the Aspire people? The one on the card is just a collection of recordings, with no actual humans. I've tried e-mailing them and they responded with a series of useless statements that completely ignored my question! I need to talk to someone there! Any help is appreciated. Thanks.
View our latest credit card ratings!
Author: marlboro
Guest
Posted: Fri Apr 23, 2004 11:05 pm
web address aspirecard.com best option: autodraft call the toll free # option 4 i believe and the forms are sent to you automatically and the service is free.
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Author: frustrated
Guest
Posted: Thu Apr 29, 2004 2:45 pm
Post subject: Aspire Visa Number
It is 201-210-3618... Good luck--these people are awful.
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Author: aspire hater
Guest
Posted: Fri Apr 30, 2004 4:38 pm
Post subject: good number
I don't think I have ever had a harder time trying to get in touch with a customer service representative. The number I finally got through with is 888-576-9432. Just keep pushing 2 to stay on the line and wait for the next available rep. When I finally got through I was transferred to somewhere else where they were actually able to cancel my account. I wish I could rent a Billboard and post these comments to warn off anyone thinking about opening an account with this devel credit card company.
View our latest credit card ratings!
Author: marlboro
Guest
Posted: Sat May 08, 2004 11:45 pm
you know instead of trying to call them, why not send a ceritfied letter? Why you may ask why i'll tell you. 1 no waiting on the phone 2 not having to speak with a customer service rep who may not be the greatest at english 3 you know when they get the letter 4 you can have proof of the letter being sent if any legal issues come about. 5 no waiting on the phone or searching for the right phone #, all correspondence goes to georgia so you know it won't cost much and the will understand what you mean when you state in the letter "close the account" or "here's my new address".
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Author: Verne
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 14 May 2003
Posts: 487
Location: Midwest
Posted: Sat May 08, 2004 11:59 pm
marlboro wrote:
you know instead of trying to call them, why not send a ceritfied letter? Why you may ask why i'll tell you. 1 no waiting on the phone 2 not having to speak with a customer service rep who may not be the greatest at english 3 you know when they get the letter 4 you can have proof of the letter being sent if any legal issues come about. 5 no waiting on the phone or searching for the right phone #, all correspondence goes to georgia so you know it won't cost much and the will understand what you mean when you state in the letter "close the account" or "here's my new address".Thanks Marlboro for giving us 5 reasons not to have anything to do with Aspire. "Customer service" by certified letter - what next?
Verne
Any agreement that can be changed at any time, for any reason, is no agreement at all.
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Author: Guest
Posted: Sun May 09, 2004 6:31 am
I used to have an Aspire card. Do yourself a favor and get rid of them. If you have this card, obviously you have poor credit like I do. For those with poor credit, I would recommend the Orchard Bank card issued by Household. Their annual fee is much lower, and they don't charge a monthly maintenance fee. Also, your payments aren't held for 10 days for verification at Orchard Bank as they are for Aspire. [/i]
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Author: QuietWatch
Guest
Posted: Mon May 17, 2004 9:16 am
Post subject: Thowin' in the towel!
I give up too! Like "angel", I was one of the 400,000+ Providian customers who suddenly became high-risks despite spotless credit with Providian and an $8,500 limit. My Visa was sold was sold to Aspire, but not the MasterCard. Actually, Aspire lowered my interest rate and waived their customary fees. Despite all the poor customer reviews, I decided to keep the the account. I should have listened! This customer service problem just keeps getting worse and worse. Now the computer man doesn't recognize my account number or my SSN. This number worked for me too: 1-888-790-9926. You still get the computerized version but it connects you to a human (an American no less!). Call while you can - they'll probably change this number too! Found State Farm Visa to be good if you're an insurance customer of theirs. The interest rate is 9.9% and they play no games. Sorry - I don't know the requirements for approval. QW
View our latest credit card ratings!
Posted: Mon Dec 08, 2003 8:43 pm
Post subject: Help! Aspire Visa - contact info???
Has anyone ever gotten the magic phone number for the Aspire people? The one on the card is just a collection of recordings, with no actual humans. I've tried e-mailing them and they responded with a series of useless statements that completely ignored my question! I need to talk to someone there! Any help is appreciated.
Thanks.
View our latest credit card ratings!
Author: Verne
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 14 May 2003
Posts: 487
Location: Midwest
Posted: Tue Dec 09, 2003 12:22 am
Aspire is notorious for a lack of customer service. They are more like a collection agency than a credit card. They can be found at: compucredit.com I don't know how much help that will be. Try the links to the Aspire card but you may only get the same 800# they already don't answer. You may have to report them to the appropriate authority, BBB, state attorney generals (yours and theirs) and FTC. Aspire is a bad deal all the way around.
Verne
View our latest credit card ratings!
Author: artinchat@aol.com
Guest
Posted: Fri Dec 19, 2003 4:29 am
Post subject: aspire card phone number
i am an aspire card holder. their number for customer service is 1-866-816-6993
View our latest credit card ratings!
Author: jenn
Guest
Posted: Mon Feb 02, 2004 11:20 am
Post subject: aspire visa contact info
this may be a little late but the phone number where you can get a live person is 1-888-790-9926, i obtained it from the georgia BBB after searching for 2 hours. when you call it press one for english, then # it should put you on hold, the helpful thing to do is to act like you dont have your acct number, they will ask for your ss#, you can make a payment by phone, if you get someone nice, the might not charge you. and if the person acts like they cannot help you, just call back and get someone else.( i had to call back twice). this is the worst company i have ever had to deal with. i havent gotten an actual bill since june 2003, and its 2/2004, they blamed the post office stating they were sending the statements back? i never have any problems with my other mail....
View our latest credit card ratings!
Author: Guest
Posted: Mon Feb 02, 2004 11:22 am
Post subject: Re: aspire card phone number
1888-790-9926
View our latest credit card ratings!
Author: Aspire Sucks
Guest
Posted: Mon Feb 09, 2004 3:29 pm
Post subject: Aspire Sucks
Quote:
ASPIRE SUCKS!
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Author: lander
Guest
Posted: Tue Feb 17, 2004 7:31 pm
Post subject: Aspire number
I was told by them to call the 800 number on the statement and just not press any digits and supposedly they will come on the line and talk....I am trying it this minute...we will see!!
View our latest credit card ratings!
Author: Guest
Posted: Tue Feb 17, 2004 8:42 pm
Aspire, Emerge, First Primere, Providian, Orchard, House Hold etc., Are those for bad credit folk?
View our latest credit card ratings!
Author: angelfyr
Guest
Posted: Wed Feb 25, 2004 2:41 pm
Post subject: aspire customer service number
1-888-576-9432
View our latest credit card ratings!
Author: Aspire Hater
Guest
Posted: Tue Mar 02, 2004 11:07 am
Post subject: Aspire info.
Aspire Visa Cardholders and Consumer inquiries E-Mail:customerservice@aspirecard.com or call toll free: 1-800-348-8783 The other numbers were not good.. I've tried this number and I wanted to view the statement.. then go through other options .. then it transfered me to a Customer Rep. then I told her to cancel my account. She placed me on hold then came back and said I will receive a cancellation of service letter within 7-10 days. This credit card service is the WORST I've ever seen and finally I can sleep tight and not worry about this stupid service anymore.
View our latest credit card ratings!
Author: Guest
Posted: Wed Mar 03, 2004 2:54 am
Aspire Despair Emerge Submerge First Premier Fast rip-off
View our latest credit card ratings!
Author: Guest
Posted: Thu Mar 25, 2004 7:34 pm
Why do both Emerge and Aspire have similar features like bad customer service, high interest rate etc ?
View our latest credit card ratings!
Author: Verne
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 14 May 2003
Posts: 487
Location: Midwest
Posted: Thu Mar 25, 2004 9:59 pm
Anonymous wrote:
Why do both Emerge and Aspire have similar features like bad customer service, high interest rate etc ?
They are both owned by Compucredit at: compucredit.com/pdcts.html - a very shady operation. The complaints about them are endless.
Verne
View our latest credit card ratings!
Author: marlboro
Guest
Posted: Sat Apr 10, 2004 2:16 am
profitable, maybe you should invest check out ccrt on the stocks they seem to be doing very well and charge off goals look pretty good.
View our latest credit card ratings!
Author: CandyLou
Guest
Posted: Wed Apr 14, 2004 3:49 pm
When I reached my credit limit I buried my card deep in my wallet and determined not to use it until it was paid off. I had lost my job and this took awhile. I just received a letter from Aspire saying I was $100 over my limit. I haven't touched it so I immediately thought it was stolen. I used the 1-866-816-6993 number and selected lost/stolen cards. I actually got a customer service rep. although he was like a computer and not very friendly. He told me that they had charged me a yearly service charge - the first one and without any warning. This put me over the limit and they cancelled my card the next day - not renewable. They really don't know how to keep their customers.
View our latest credit card ratings!
Author: marlboro
Guest
Posted: Fri Apr 16, 2004 2:34 am
by not renewable do you mean non-refundable?
View our latest credit card ratings!
Author: angel
Guest
Posted: Wed Apr 21, 2004 11:41 pm
Post subject: aspire rip off
My visa account was sold to aspire by Providian. I had an A+ history with Providian and they kept increasing my credit line. Suddenly, they closed my account and told me I had a bad credit history (they didn't know this until they sold my account?). Funny, I have a Master Card with them also....and this wasn't touched. Aspire is now the "collection agency" and sends me a bill every 2 or 3 months. Now, I am trying to arrange online payments and can't find them to do it, even by their own address on my bill! Seems they don't want my money. They just want to keep charging me. I paid over the phone and they negleted to tell me about the $12 fee. Whenever you sign up for anything at all - a phone plan, etc. - always ask if there are any fees, taxes or any other charges. No one will tell you if you don't ask and then you get a surprise on your bill. Your $40 plan turns into a $55 bill with extra untold charges. Remember, ask all of them before you say yes.
View our latest credit card ratings!
Author: foreverviolet1985@yahoo.c
Guest
Posted: Fri Apr 23, 2004 12:40 am
Post subject: Re: Help! Aspire Visa - contact info???
ndalene wrote:
Has anyone ever gotten the magic phone number for the Aspire people? The one on the card is just a collection of recordings, with no actual humans. I've tried e-mailing them and they responded with a series of useless statements that completely ignored my question! I need to talk to someone there! Any help is appreciated. Thanks.
View our latest credit card ratings!
Author: marlboro
Guest
Posted: Fri Apr 23, 2004 11:05 pm
web address aspirecard.com best option: autodraft call the toll free # option 4 i believe and the forms are sent to you automatically and the service is free.
View our latest credit card ratings!
Author: frustrated
Guest
Posted: Thu Apr 29, 2004 2:45 pm
Post subject: Aspire Visa Number
It is 201-210-3618... Good luck--these people are awful.
View our latest credit card ratings!
Author: aspire hater
Guest
Posted: Fri Apr 30, 2004 4:38 pm
Post subject: good number
I don't think I have ever had a harder time trying to get in touch with a customer service representative. The number I finally got through with is 888-576-9432. Just keep pushing 2 to stay on the line and wait for the next available rep. When I finally got through I was transferred to somewhere else where they were actually able to cancel my account. I wish I could rent a Billboard and post these comments to warn off anyone thinking about opening an account with this devel credit card company.
View our latest credit card ratings!
Author: marlboro
Guest
Posted: Sat May 08, 2004 11:45 pm
you know instead of trying to call them, why not send a ceritfied letter? Why you may ask why i'll tell you. 1 no waiting on the phone 2 not having to speak with a customer service rep who may not be the greatest at english 3 you know when they get the letter 4 you can have proof of the letter being sent if any legal issues come about. 5 no waiting on the phone or searching for the right phone #, all correspondence goes to georgia so you know it won't cost much and the will understand what you mean when you state in the letter "close the account" or "here's my new address".
View our latest credit card ratings!
Author: Verne
SENIOR MEMBER (Member for 2 yrs.+)
Joined: 14 May 2003
Posts: 487
Location: Midwest
Posted: Sat May 08, 2004 11:59 pm
marlboro wrote:
you know instead of trying to call them, why not send a ceritfied letter? Why you may ask why i'll tell you. 1 no waiting on the phone 2 not having to speak with a customer service rep who may not be the greatest at english 3 you know when they get the letter 4 you can have proof of the letter being sent if any legal issues come about. 5 no waiting on the phone or searching for the right phone #, all correspondence goes to georgia so you know it won't cost much and the will understand what you mean when you state in the letter "close the account" or "here's my new address".Thanks Marlboro for giving us 5 reasons not to have anything to do with Aspire. "Customer service" by certified letter - what next?
Verne
Any agreement that can be changed at any time, for any reason, is no agreement at all.
View our latest credit card ratings!
Author: Guest
Posted: Sun May 09, 2004 6:31 am
I used to have an Aspire card. Do yourself a favor and get rid of them. If you have this card, obviously you have poor credit like I do. For those with poor credit, I would recommend the Orchard Bank card issued by Household. Their annual fee is much lower, and they don't charge a monthly maintenance fee. Also, your payments aren't held for 10 days for verification at Orchard Bank as they are for Aspire. [/i]
View our latest credit card ratings!
Author: QuietWatch
Guest
Posted: Mon May 17, 2004 9:16 am
Post subject: Thowin' in the towel!
I give up too! Like "angel", I was one of the 400,000+ Providian customers who suddenly became high-risks despite spotless credit with Providian and an $8,500 limit. My Visa was sold was sold to Aspire, but not the MasterCard. Actually, Aspire lowered my interest rate and waived their customary fees. Despite all the poor customer reviews, I decided to keep the the account. I should have listened! This customer service problem just keeps getting worse and worse. Now the computer man doesn't recognize my account number or my SSN. This number worked for me too: 1-888-790-9926. You still get the computerized version but it connects you to a human (an American no less!). Call while you can - they'll probably change this number too! Found State Farm Visa to be good if you're an insurance customer of theirs. The interest rate is 9.9% and they play no games. Sorry - I don't know the requirements for approval. QW
View our latest credit card ratings!
posted by CardRatings.com at 4:27 PM
1 Comments:
i have been trying to make my payment on line just like the phone message says you can! guess what "NO" access to your account on line! this is the dumbest company i have ever delt with. i make my payments on line to my other credit card!
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