Credit Tips: Issues With Providian Credit Card Services

Posted On: November 1, 2004

Author: Kristin
Guest
Posted: Sat Aug 30, 2003 8:04 am
Post subject: Providian/Card Services

Hi I was wondering if anyone else has had these problems. My husband and i both had Providian accounts and then he was laid off from work we both entered into payment plans with them and then they sold the accounts to Card services. My payment plan had been in effect long enough for it to carry over his they said they could not honor. They now call us ALL the time. For instance I made a payment on 8/21 on both accounts and they still called us on saturday 8/23 after spending more than enough time getting transferred to finally get a manager–I was told they would take my number out of the dialer–Lo and behold they called again that afternoon. By law they cannot contact you for 7 days after speaking with them and i have threatened them with contacting the attorney general serveral times. everytime I make this threat they ease up and then we go through this all over again–any suggestions??

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