Authors

Curtis Arnold
Curtis Arnold, Editor-in-Chief
Joe Taylor
Joe Taylor Jr., Reporter
Amber Stubbs
Amber Stubbs, Managing Editor

American Express

  • American Express updates Serve debit card with FDIC insurance and streamlined ATM access

    American Express notified users of its Serve prepaid debit card of some upcoming changes that may limit functionality for some cardholders, while bringing the service more in line with its other free debit card services. According to an e-mail sent to existing cardholders, Serve accounts will soon restrict funding sources to a total of three [...]

  • American Express OPEN business credit cards now help scan and track expense receipts

    American Express business credit card holders can now shrink the amount of time they spend on expense reports, thanks to the company's new ReceiptMatch service. This online tool from American Express OPEN helps small business owners and their employees manage expenses from the road or from the office by matching receipts to credit card statements. The [...]

  • Bluebird prepaid debit card angles for free checking dominance with FDIC insurance and check writing features

    American Express' foray into the prepaid debit card market looks more like a traditional checking account than ever, thanks to a new round of product enhancements announced this month. Bluebird, the debit card AmEx launched in partnership with big box retailer Walmart last fall, now offers FDIC insurance for deposits of up to $100,000. According [...]

  • Banks' quarterly profits to fuel spring credit card deals

    With risk in consumer lending markets shifting from credit card issuers to student loan balances, industry analysts expect some strong credit card deals through the spring and summer months. According to analysts at financial website StockCall.com, Capital One and American Express both posted quarterly charge-off rates lower than those of the same period last year. [...]

  • Tweet to AmEx for discounts

     American Express has taken its Card Sync technology on Twitter even more social, as cardholders can tweet to specific hashtags and buy discounted products. The first offer, announced on Feb. 11, is a $25 American Express Gift Card that can be purchased for $15 by tweeting #BuyAmexGiftCard25. The offer expires on March 3. On Feb. 13, [...]

  • Credit card satisfaction highest in J.D. Power study's history

    Americans are happier with their credit cards than they've ever been over the past six years. That's according to the latest J.D. Power and Associates study of consumer satisfaction among credit card customers, released to the general public this month. Researchers compiled the results of 13,726 consumer surveys to rate consumer lenders on a 1,000 point [...]

  • Delta SkyMiles AmEx wins Freddie for best loyalty credit card

    Editor's Note: Thank you for your interest, these offers expired and are no longer available. Gold Delta SkyMiles® Credit Card from American Express has taken the top award for Best Loyalty Credit Card in the travel industry's annual Freddie Awards. Gold Delta SkyMiles was also one of three finalists for the Program of the Year award, [...]

  • Giant, Martin's food stores now take American Express

    American Express has announced that its charge cards and credit cards will now be accepted when consumers make purchases at Giant Food Stores and Martin's Food Markets, the credit card company said in a press release. The new payment method went into effect on April 22. Giant and Martin's grocery stores are located in the Mid-Atlantic [...]

  • American Express Membership Rewards program announces new partners

    American Express announced new rewards partners this week. In a press release, the company revealed a number of new ways its cardholders can use their rewards points for city-specific deals. The company now partners with Seamless, an online food delivery service that partners with more than 9,000 restaurants in about 40 cities. Members can order from [...]

  • AmEx: Wedding guests become more frugal in 2012

    Even though brides and grooms sweat wedding expenses the most, new research from American Express shows that a wedding invite could cost many consumers as much as a night on the town. The latest edition of the American Express Spending and Saving Tracker studied wedding experiences of 1,500 consumers. Among their findings: The average guest [...]

  • American Express offers discount dining in San Francisco

    American Express is partnering with Dine About San Francisco to offer diners a chance to save up to 25 percent at local restaurants in the City by the Bay, according to a press release. In its 11th year, Dine About San Francisco will run again this year from June 1-15; there was also an event [...]

  • American Express to sell prepaid cards through Office Depot stores

    American Express will make its reloadable prepaid card available for purchase at Office Depot stores, the company announced in a press release. More than 1,100 Office Depot locations will be selling the card for a one-time fee of $4.95 and customers can load up to $500 on it at the register. The agreement marks the [...]

  • Social apps from CardSpring and American Express link credit cards to coupons

    Attendees at this year's SXSW tested CardSpring, a new service that links credit cards to discount deals without requiring coupons. To participate, users register their account details online or through a smartphone application. When shopping at participating merchants, point-of-sale systems connected to CardSpring's database recognize a user's registered credit card number. The POS device deducts [...]

  • American Express in trouble over late fees

    American Express is facing legal action because it overcharged cardholders for late fees, the company said in a regulatory filing to the U.S. Securities and Exchange Commission. The Federal Deposit Insurance Corp. (FDIC) has announced it is looking into "formal enforcement action" against the company's bank, Centurion Bank. The Consumer Financial Protection Bureau and the [...]

  • American Express teams up with Twitter for instant deals

    Editor's Note: Thank you for your interest, this offer expired and is no longer available. American Express announced on March 6 that cardholders will be able to "tweet their way" to special deals and discounts. To take advantage of this promotion, cardholders will first need to sync their eligible AmEx card with Twitter at sync.americanexpress.com/twitter. When [...]

  • American Express edges out MasterCard for 2nd place in credit card volume

    For the first time in five decades, American Express surpassed MasterCard in annual transaction volume. According to financial trade publication The Nilson Report, American Express processed $540 billion in purchases during 2011, a 13.4 percent increase from the previous year. MasterCard's own 6.1 percent increase couldn't keep pace, resulting in just $508 billion in transactions. In [...]

  • AmEx offers Twitter ad credits to small business

    In a continuation of its support for small businesses, American Express announced recently that it would be giving away $100 in free Twitter advertising to small business credit card holders and merchants. Twitter, the social media juggernaut, has developed an advertising platform just for small businesses that will be unveiled late in March. American Express card [...]

  • More AmEx cards to charge annual fees

    American Express is increasing its focus on its cards with annual fees, the company announced in an investor webcast, according to Wall Street Journal's MarketWatch. The company is introducing the new fees as a way to increase its revenue. Traditional American Express charge cards have always had annual fees, but as the company has attempted to [...]

  • American Express teams with Target on prepaid debit card

    Discount retailer Target has teamed up with American Express to offer a prepaid debit card option that comes with no monthly or maintenance fees, but does have some ATM and loading fees. The card is available at more than 1,000 Target stores and must be initially loaded with funds at a store cash register, according [...]

  • AmEx offers $25 credit with annual Small Business Saturday

    In an effort to support small business around the country, American Express has announced this year's Small Business Saturday. American Express credit card holders can benefit as well. On Nov. 26, the day after "Black Friday" which is the biggest shopping day of the year, anyone with a registered American Express credit card can earn [...]

  • BBVA Compass Visa Charge Card competes with American Express

    BBVA Compass wants to help frequent debit card users enjoy the extra protections of a Visa credit card without worrying about a monthly balance. In a statement to reporters on Sep. 21, company officials announced the launch of the BBVA Compass Visa Charge Card. Cardholders can choose to have each statement's balance automatically deducted from their [...]

  • American Express offers free online job search tools

    American Express may have found a way to create new customers by investing in tools that help young professionals find jobs. The credit card issuer released a statement to reporters this month, announcing partnerships with two online services that officials hope will assist 20-somethings with their employment searches. Both online initiatives are free and open [...]

  • A Groupon rewards credit card? Research shows potential

    Wall Street already likes Groupon and Living Social for their IPO potential. However, one research firm thinks the nation's banks could see even greater benefits by teaming up with the "daily deal" websites and issuing co-branded rewards credit cards. According to Lightspeed Research spokesman Greg Flemming, many daily deal shoppers already hold some of the [...]

  • Survey: American Express ranks first in customer satisfaction

    For the fifth year running, American Express has been ranked the clear winner by consumers for overall satisfaction among the nation's top ten credit card companies. This survey considered six factors: benefits and services, billing and payments, customer interaction, credit card terms, problem resolution and rewards programs. It was released on Aug. 18 by J.D. Power [...]

  • Capital One Cash offers cash back and a 50-percent anniversary reward bonus

    Capital One offers customers the chance to earn 50 percent more cash back than the typical rewards credit card with the launch of "Capital One® Cash Rewards - $100 Cash Back Bonus." In a statement to reporters, Capital One spokesman Mike Wassmer compared the innovation of the company's new cash back card to the successful launch [...]

  • American Express Business Gold Rewards card offers social media perks

    Editor's Note: Thank you for your interest, this offer is expired and is no longer available. American Express continues its campaign to win over the nation's small business owners with the rollout of a new The Business Gold Rewards Card from American Express OPEN offer. Company officials announced the new version of its iconic charge card [...]

  • American Express launches Mercedes-Benz affinity cards

    American Express announced a new partnership with Mercedes-Benz that brings the luxury carmaker into its Membership Rewards program. In a statement to reporters, company officials announced both a credit card and a charge card that offer extra privileges for card members who make regular visits to their local Mercedes dealers. Mercedes-Benz credit card from American Express For [...]

  • American Express announces tennis experiences tied to U.S. Open sponsorship

    American Express plans to woo tennis fans this summer with help from superstar Chris Evert. In a statement to reporters, company officials announced the return of American Express's Next Contenders program. The program shares behind-the-scenes access to up-and-coming tennis players in the weeks leading up to the U.S. Open at Arthur Ashe Stadium. Chris Evert [...]

  • Delta SkyMiles credit card adds early boarding perk

    Editor's Note: Thank you for your interest, this offer expired and is no longer available. The Gold Delta SkyMiles Credit Card from American Express adds a highly requested perk this month: priority boarding on all Delta flights. Delta and American Express officials announced the addition along with other updated benefits for their Platinum and Gold airline [...]

  • Visa, MasterCard settle anti-steering lawsuit, AmEx continues the battle

    Visa and MasterCard may have put "steering" challenges behind them, but American Express continues to fight merchants for access to consumer purchases at the checkout lines. According to a Wall Street Journal report, Visa and MasterCard settled government allegations of unfair practices related to retail debit and credit card processing rules. Although company officials and [...]

  • American Express launches social networking deals on Facebook

    American Express plans to serve up special deals based on the things cardmembers "like" on Facebook. Company officials announced the launch of "Link, Like, Love," a Facebook application that links American Express cards to information shared on the popular social network. The application reviews each cardmember's social graph, including status updates, friend connections, location check-ins, [...]

  • AmEx, Chase and B of A lead corporate support of 9/11 Day Observance

    American Express, JPMorgan Chase and Bank of America lead a pack of corporate donors throwing their weight behind a nationwide day of volunteer service observing the 10th anniversary of the 9/11 terrorist attacks. Organizers of the nonprofit 9/11 Day Observance coalition announced plans for events surrounding the federally recognized 9/11 Day of Service and Remembrance. In [...]

  • American Express rolls out low-cost prepaid credit card

    The new prepaid credit card from American Express breaks all the rules for reloadable cards by charging minimal fees to cardholders - a rarity in a credit niche that's known for hidden fees and charges. This new offer capitalizes on the rising popularity of prepaid accounts, but merchants may be footing the bill. Prepaid credit cards [...]

  • American Express opens exclusive Universal Studios lounge in Orlando

    American Express continues to expand its exclusive member entertainment program with a new lounge opening in Orlando's Universal Studios Florida on May 10. In a statement to reporters, AmEx spokesperson Shane Berry expressed hope that the new benefit would let traveling Cardmembers "relax, refresh, and recharge." Cardmembers will enjoy access to complimentary chilled beverages in [...]

  • American Express predicts a strong travel season

    American Express officials say that consumers have abandoned "staycations" for the summer of 2011 in favor of sunnier vacation destinations. The latest edition of the American Express Spending & Saving Tracker shows that three in five Americans plan to travel this summer, even though gas prices have risen to nearly four dollars per gallon in [...]

  • American Express Blue Cash rewards credit cards offer immediate cash back up to 6 percent

    Editors Note: This offer is expired and no longer available American Express has announced two new rewards credit cards with enhanced bonus offers. The Blue Cash Everyday Card from American Express and Blue Cash Preferred cards streamline the cash rebate process by offering rewards as a choice of statement credits, specially-priced merchandise or gift cards from [...]

  • American Express profits rise 33 percent as rewards payouts soar

    American Express Co.'s first quarter report for 2011 shows a 33 percent rise in profits over the same quarter last year, but expenses were 19 percent higher. Although the company seems to be making a comeback after the past few years of recession, that improvement has relied on costly rewards programs that keep high-spending customers [...]

  • American Express survey highlights small business optimism for early 2011

    Accountants, marketing professionals and social media experts stand the best chances of finding jobs at small businesses sometime in the next six months, according to a new survey commissioned by American Express. The semi-annual American Express OPEN Small Business Monitor reports that more than a third of small business owners expected to hire new employees [...]

  • Citi, American Express announce exclusive cardholder experiences for April

    Plenty of credit cards offer cash back rewards and frequent flyer bonuses. That's one reason why some credit card issuers try to lure new cardholders with once-in-a-lifetime arts and entertainment events. The spring season already has its first set of exclusive credit card experiences, thanks to American Express and Citi. Citi treats L.A. fans to prime [...]

  • American Express Platinum drops foreign transaction fees, adds 600 airport lounges

    Editor's Note: This offer expired and is no longer available. American Express this month announced plans to "transform travel" with a trio of extra perks for the company's Platinum Card holders. In a statement to reporters, officials from the credit card issuer explained how three new benefits would help frequent travelers save money while enjoying extra [...]

  • American Express debuts Foursquare/Smart Offers mashup at SXSW

    American Express "unlocked" Austin, Texas, with an experimental preview of new social shopping technology it pioneered with help from Foursquare. By linking their credit card accounts with their Foursquare profiles, attendees at the SXSW Interactive Festival automatically enjoyed special merchant discounts and benefits without having to share coupons or bar codes. Foursquare users "check in" to [...]

  • American Express announces five new Members Project grant winners

    Five more non-profit organizations will enjoy grants of $200,000 each, thanks to online votes from American Express Cardmembers: AIDS Healthcare Foundation: The Health & Wellness category winner will use Members Project funding to deliver lifesaving treatment to underserved communities. Alvin Ailey American Dance Theater: The well-known dance company will use its Arts & Culture award to fund [...]

  • AmEx: Business travel spending up, led by value over convenience

    Companies may have tightened budgets during the recession, but a new American Express report shows that strategic travel spending has increased in the past year. Researchers with American Express Business Insights reviewed spending patterns among tens of thousands of merchants in their credit card processing network during the fourth quarter of 2010. The AmEx study revealed [...]

  • AmEx Quarterlife Project coaches Gen Y on personal finance and credit card debt

    American Express launched a new program this month to help the next generation of American consumers manage their money. Calling their new initiative "The Quarterlife Project," company officials expressed their desire to build on the success of the ZYNC Card, a new version of the classic American Express Card customized with rewards and special features [...]

  • American Express expands Fashion Week exclusives

    American Express officials announced more special experiences for AmEx cardmembers at this year's New York Fashion Week. Celebrating its eighth year of support for the CDFA/Vogue Fashion Fund for emerging designers, the credit card issuer will assemble a special runway show featuring the program's recent winning and finalist designers. Guests include Jason Wu, Prabal Gurung, [...]

  • American Express finds companies flying Business Class, eating at Subway

    As the American economy recovers from recession, researchers commissioned by American Express have discovered ways that companies have brought frugal spending habits back to corporate charge accounts. The latest edition of the American Express Business Insights report reveals that frequent flyers have returned to the skies in big numbers, but in [...]

  • American Express drops foreign transaction fee for top cardmembers

    Editor's Note: These offers expired and are no longer available. American Express will phase out foreign transaction fees for U.S. consumer and small business Cardmembers who make international purchases with their Platinum or Centurion Card sometime in the first quarter of 2011, according to company officials. In a statement to reporters, spokesperson Ed Gilliagan said the [...]

  • Glee Cast and American Express Cardmembers Volunteer with Los Angeles Kids

    Cast members from the hit Fox television series Glee joined forces with American Express cardmembers to add holiday cheer to the lives of Los Angeles area elementary schoolchildren during December. The credit card issuer surprised ten contest winners and their guests with the opportunity to volunteer alongside the TV stars during a special event held [...]

  • American Express Business Travel Monitor tracks rebounding prices at airlines and hotels

    Airlines and hotels can thank the business community for a slight rebound in travel spending, according to researchers at American Express. Data from the company's Business Travel Monitor report showed a six percent increase in typical airfares during the third quarter of 2010, when compared with the same period a year ago. Hotel owners fared [...]

  • American Express Members Project announces $1 million in non-profit awards

    American Express announced the latest round of winners in its Members Project charitable giving program: Sundance Institute: The Arts & Culture category winner will use its award to help support independent filmmakers.KaBOOM!: Earning the most votes in the Community Development category enables this child-focused organization to fund new playgrounds and community advocacy projects.FIRST: The Education category [...]

  • Zynga lets Amex cardmembers trade points for FarmVille prizes

    FarmVille fans can expect some extra help from American Express' Membership Rewards program in the coming weeks. Thanks to a new partnership with Zynga, American Express cardmembers can now redeem Membership Rewards points for limited edition virtual goods or for game credit within any of Zynga's popular virtual worlds, including FarmVille, YoVille, FrontierVille, and Café [...]

  • American Express launches four new ZYNC reward packs

    Editor's Note:  This offer has been discontinued since the article was written.  Cardmembers contributed ideas to the four new reward "packs" added to the American Express ZYNC Card this month, according to company officials. AmEx launched the white charge card earlier this year, targeting consumers younger than its traditional travel services customer base. Eligible cardmembers [...]

  • American Express extending retail return periods

    American Express cardmembers can avoid buyers' remorse during the holiday season with help from the credit card issuer's new purchase protection program. After enrolling in the Premium Return Protection program for an annual fee of $49.99, members get up to 180 days to return items that would otherwise be unreturnable at most retailers.Although most retailers [...]

  • American Express backs Small Business Saturday shopping initiative with $25 rebates

    American Express has joined over a dozen advocacy groups in an effort to celebrate America's small business owners on the Saturday following Thanksgiving. Although most shoppers raid big box stores for bargains on Black Friday, American Express OPEN encourages gift givers to spend some time in locally-owned businesses during the holiday season. The "Small Business [...]

  • American Express and Visa Team Up for Enhanced Online Credit Card Security

    American Express officials announced the launch of SafeKey, an online security service that helps prevent fraudulent e-commerce transactions. The service may seem familiar to Visa cardholders, since it uses the same "3-D Secure" technology the powers the popular "Verified by Visa" online security service. 3-D Secure verifies a credit card user's identity by confirming personal [...]

  • American Express Business ExtrAA Corporate Platinum Card offers perks to companies and employees

    Midsize companies can enjoy stronger productivity and lower travel expenses with help from a new American Express card. Officials from American Express and American Airlines launched the Business ExtrAA Corporate Platinum Card to complement the partnership's already popular Corporate Card. The new card offers benefits and special rewards to both individual employees and their companies.Travelers [...]

  • American Express tool tracks companies' carbon emissions

    Business travelers already use American Express cards to track their purchases, their reward points, and even their travel itineraries. A pilot program in Europe now lets travelers use their American Express cards to track their carbon emissions. The Carbon Savings Assessment Manager uses data from corporate cardholders' airfare purchases to estimate the impact of a [...]

  • American Express Chairman fights lawsuit in the press

    American Express Chairman and CEO Ken Chenault fought back against government regulators in an op-ed column for the Washington Post. The travel services company remains the lone target of a Justice Department antitrust lawsuit after officials from Visa and MasterCard settled with prosecutors earlier in the month. Government critics of the credit card industry allege [...]

  • American Express launches Currency content and courses for young consumers

    American Express launched a new content platform designed to help young Americans learn to better handle their finances. Called Currency, the initiative features blog content from producers at Federated Media, the same team responsible for helping to launch AmEx's highly regarded OPEN Forum for business professionals. Social networking tools from Foursquare and interactive courses from [...]

  • American Express sets December launch for three new travel perks

    Editor's Note: This offer expired and is no longer available. American Express announced three new travel perks for holders of its Platinum and Centurion Cards, all designed to save money and reduce frustration at the airport: The American Express Travel App, available for popular mobile phones, points travelers to the nearest airport lounge and recommends concourse amenities. [...]

  • Continental Airlines departing American Express Membership Rewards in 2011

    American Express Cardmembers who fly Continental Airlines have only one year remaining to convert Membership Rewards points into OnePass miles. Officials from both companies told reporters that they failed to reach an agreement to extend their promotional partnership beyond September 30, 2011. Industry analysts speculated that the partnership's end coincides with changes Continental must make [...]

  • Amazon.com shoppers can pay with American Express reward points

    American Express Cardmembers have been making online purchases on Amazon.com for years. Starting this month, they'll also be able to use their Membership Rewards points directly on the popular e-commerce website, without having to exchange their points for gift cards. Shoppers can use points for all or part of their purchases, making it even easier [...]

  • American Express Cardmembers Enjoy Fashion Week Privileges

    Partnerships with Tory Burch and Architectural Digest highlight featured Cardmember experiences American Express has planned for New York's Mercedes-Benz Fashion Week during September 2010. Cardmembers can purchase exclusive tickets to a presentation of Tory Burch's Spring 2011 collection, presented at Fashion Week's new Lincoln Center location. Proceeds benefit the Tory Burch Foundation, empowering women entrepreneurs [...]

  • Falling Credit Card Balances Boost American Express Revenues

    Americans continue to spend less on credit cards, according to the most recent index supplied by Fitch Ratings. Based on the company's survey of credit card portfolio, consumers paid down over 19% of their monthly balances during June 2010. Rising from 17% in June 2009, the figure indicates that many households have stuck to their [...]

  • Arcade Fire Headlines Debut of American Express' New Concert Webcast Series

    American Express continues to establish itself as the preferred credit card for pop culture fans with the debut of an upcoming concert webcast series. In partnership with YouTube and premium music service VEVO, the credit card issuer announced its plans to stream five live concerts under the title "Unstaged: An Original Series from American Express." [...]

  • American Express Adds Free US Airways Club Access for Platinum and Centurion Cardmembers

    Editor's Note: These offers expired and are no longer available. Airline passengers holding a Business Platinum Card or a Centurion Card from American Express can now enjoy expanded hospitality in thirteen more cities, thanks to a new partnership between the credit card issuer and US Airways. Officials from both companies announced an expansion of American Express' [...]

  • American Express Announces 18-Month Low in Credit Card Delinquency Rate

    Officials at American Express announced that its monthly percentages of charged-off and delinquent credit card accounts had fallen to their lowest rates in eighteen months. During June 2010, the credit card issuer wrote off only 5.7% of accounts as 180-days past due, down from May's 6.3% figure. AmEx also saw delinquency rates fall to just [...]

  • American Express Enhances CardMember Experience at U.S. Open

    American Express announced a variety of exclusive CardMember benefits and special experiences at this year's U.S. Open at Pebble Beach. Though the course prohibits mobile phones, fans carrying American Express cards can borrow a variety of devices to enhance their enjoyment of the annual event. For example, handheld television sets allow spectators to view recent [...]

  • American Express Announces $1.2 Million in Members Project Grants

    American Express announced six new winners of charitable grants under its revamped Members Project initiative. Social action network TakePart helped the credit card issuer manage the selection of winning non-profit organization by soliciting input from Cardmembers and TakePart.com website visitors. Voters selected six recipients to split $1.2 million in funding: National Trust for Historic Preservation and [...]

  • American Express Sponsored Business Coaches Return for Summer Road Show

    Small business owners, already feeling positive in a year of economic recovery, can enjoy a complimentary speed coaching session thanks to a partnership between American Express OPEN and SCORE. Resuming a road tour first started in 2007, the Small Business Speed Coaching Test Drive combines half-hour mentoring sessions with group workshops and seminars in cities across [...]

  • Delta SkyMiles Credit Card Holders Get Free Checked Bag

    In a year when many credit card companies have scaled back frequent flyer partnerships and special rewards, American Express and Delta have discovered an appealing perk: free baggage. Starting this month, travelers who pay for their Delta flights using an American Express Delta SkyMiles card will enjoy their first checked bag for free. While a $25 [...]

  • American Express Survey Finds Consumer Confidence Rising

    Career optimism among young American professionals continues to grow, according to a new study commissioned by American Express. The latest edition of the monthly American Express Spending & Saving Tracker found that over a third of young professionals surveyed reported feeling "more stable" in their current jobs now than during the same time last year. When [...]

  • PenFed Eliminates Foreign Transaction Fee from Co-Branded American Express Card

    A Virginia-based credit union catering to military staffers and their families unveiled a new credit card benefit that can shave hundreds of dollars from an overseas excursion. Officials at Pentagon Federal Credit Union announced this month that the PenFed Premium Travel Rewards American Express Card will no longer charge foreign transaction fees. Credit card issuers rarely [...]

  • American Express Takes Members Project to Social Media

    Officials at American Express announced the return of the Members Project, a popular outreach program that raised both money and awareness during its two previous cycles. For the third Members Project, American Express teamed up with social action network Take Part. In statements to reporters, project leaders expressed excitement about the initiative's shift from an annual [...]

  • American Express OPEN Savings Sponsors Free In-Flight Wi-Fi on AirTran

    Editor's Note: Thank you for your interest, this offer expired and is no longer available. American Express' efforts to capture a larger share of the small business purchasing market have taken to the skies. American Express OPEN Savings now includes a five percent discount on AirTran Airways tickets when purchased directly from the carrier. AirTran and AmEx [...]

  • Corporate Embezzlement Victims Sue American Express Over Fraud Detection Policy

    Lenders often boast about fraud prevention for their corporate credit card programs, but a new lawsuit raises questions about whether banks can or should review suspicious bill payment activities. Lawyers for audio equipment manufacturer Koss filed suit against American Express this month, asking for up to $20 million in damages in response to a Koss executive's [...]

  • American Express Offers Gala Benefit Exclusive Access Among NYC Fashion Week Perks

    Only American Express Cardmembers will have access to one of Fashion Week's hottest events. Sarah Ferguson, Duchess of York, will host a special fashion event under the tent in Bryant Park on February 12. Naomi Campbell's Fashion For Relief -Haiti NYC, 2010 will feature exclusive pieces by some of the world's most famous designers, modeled by [...]

  • American Express Discovers Consumers Trading Manicures for Money Market Accounts

    2010 could be the year that many Americans actually stick to their financial resolutions, according to a recent survey commissioned by American Express. The January 2010 edition of the American Express Spending & Saving Tracker asked 2,088 consumers to share their opinions about personal spending and saving, along with the overall state of the economy.Nearly nine [...]

  • Business Recovery Boosts American Express Credit Card Profits in Q4

    Positive business spending trends and fewer account charge-offs helped American Express cash out a fourth quarter profit of $710 million, with diluted earnings per share of $0.59. The figures represent an increase of 132% from the same period a year ago. Year-over-year losses declined by just under 50 percent during the fourth quarter, since the company [...]

  • American Express Survey Confirms America's Travel Bug Is Still Strong

    A recent survey of consumers revealed that a slow economy can't stop Americans from seeing the world. The January 2010 edition of the American Express Spending & Saving Tracker gathered opinions about personal finance from over 2,000 respondents. More than two-thirds of Americans surveyed reported that travel was the most valuable personal pursuit. Over 30% of [...]

  • Visa, American Express Post List of Fee-Free Credit Card Donation Sites

    Credit card donations to Haiti relief operations may help cash get to the island faster than text donations, as recently reported on CardRatings.com. However, donors can squeeze extra dollars into each transaction by selecting the right credit card and the right charity.Typically, charities that accept credit cards must pay between two and four percent of pledged [...]

  • American Express Reward Points Can Now Help Pay Down Taxes

    American Express officials announced a list of new partners in their Membership Rewards program for 2010, including some surprising ways to use points to pay down taxes. Two leading tax payment services, Official Payments Corp. and Pay1040.com, already accepted Membership Rewards points in lieu of service fees from Cardmembers paying federal taxes online. Starting this month, [...]

  • American Express OPEN Launches Online Invoicing, Credit Card Processing Service for Small Business

    American Express officials highlighted their support for small business owners with the launch of AcceptPay, an online invoicing and payment manager released under the OPEN brand. The service integrates web-based customer relationship management tools developed by PaySimple with an affordable merchant account solution. American Express officials told reporters that the new service gives members more control [...]

  • American Express Zync Appeals to Young Debit Card Users

    Editor's Note:  This offer is no longer available.  Product managers at American Express hope a new flavor of charge card can lure young consumers away from debit cards. The new Zync Card from AmEx bathes the familiar Centurion in blue and white hues, making a subtle distinction from classic green and gold cards. Like its cousins, the Zync [...]

  • Citi and American Express Credit Cards Protect Smartphone Users from Theft, Damage

    Editor's Note: Thank you for your interest, this offer is expired and is no longer available. Some smartphone users have become dismayed to discover that the traditional insurance plans tacked on to wireless bills each month don't cover loss, theft, or accidental damage. Many smartphone vendors offer replacement phone options that often cost $200 or more. Citi [...]

  • American Express Buys Revolution Money, Secure Credit Card Payment Platform

    American Express made a large bet on the future of payment processing with its purchase of Revolution Money. American Express Chairman and CEO Kenneth Chenault told reporters that the acquisition allows both companies to grow beyond their current strengths. "New payments products and platforms are evolving rapidly and it's important for us to keep identifying cutting [...]

  • American Express Unveils Free Online Money Manager Tools

    American Express cardmembers can do much more than check balances at their lender's website, starting today. With the launch of "Money Manager," cardmembers can now use the American Express website as a hub to track activity across all of their accounts at any of 11,000 participating financial institutions. The online service allows participants to: Set e-mail alerts [...]

  • American Express' New Charge Card Offers Triple Reward Points to Frequent Flyers

    American Express officials want to tempt fans of credit card rewards programs. Their charge card, the American Express Premier Rewards Gold Card, speeds up the process of earning points in the American Express Membership Rewards Program. The American Express Premier Rewards Gold Card offers Cardmembers three ways to earn Membership Rewards points: Get 25,000 Membership Rewards® [...]

  • American Express Announces "Shine a Light" Finalists

    American Express and NBC Universal want to spotlight the power of small business this fall. The credit card issuer and the television powerhouse asked the public to nominate small businesses with inspiring stories for their "Shine a Light" promotional campaign. Celebrity panelists Ellen DeGeneres and Diane von Furstenberg helped American Express choose three finalists from [...]

  • American Express Wins Inaugural Small Business Support Award

    An experiment to add value for business credit card holders has won acclaim from the entrepreneurial community. Now in its third year, the American Express OPEN partnership with SCORE (the non-profit agency formerly known as the Service Corps of Retired Executives) has created numerous opportunities to connect business owners with experienced mentors. Free business coaching and [...]

  • American Express Survey Reveals Increased Credit Card Spending on Essentials

    As financial markets noted the one-year anniversary of Lehman Brothers' collapse, consumers responding to an American Express survey report optimistic attitudes toward travel, dining, and entertainment expenses. The credit card issuer announced results of its first-ever American Express Spending & Saving Tracker this week, with findings that include: Young professionals, already more optimistic about the economy than older [...]

  • American Express Shines a Light on Small Businesses

    The Shine a Light program, launched by American Express and NBC Universal, allows consumers to nominate their favorite small business for a $100,000 prize for grant and marketing support. Nancy Smith, Vice President of Global Media and Content and Community at American Express, was contacted about the company's involvement. What is the ultimate goal of the [...]

  • Credit Card Holders Rate American Express Highest Among Lenders

    Credit card users feel the pinch of new rates and fees, and they're not happy about them. That news comes from a recently released survey conducted by J.D. Power and Associates, ranking financial products and providers on customer satisfaction. 9,000 credit card holders responded to questions about products, features, benefits, and overall satisfaction with American banks.American [...]

  • Missed American Express Payments Could Cost Credit Card Rewards Points

    If you miss a credit card payment, you could miss your flight. That's a potential consequence of a policy change announced last week by American Express. According to spokesperson Desiree Fish, cardmembers with American Express Blue or Blue Sky accounts will forfeit any reward points earned during a month in which a minimum payment is late [...]

  • Credit Card Rewards Expansion Lets American Express Cardholders Redeem Rewards for Flights on British Airways

    Officials at American Express and British Airways announced this week that a loyalty rewards program already popular in the U.K. will arrive in the United States this fall. Overseen by BA's promotions subsidiary, the expanded partnership rewards American Express credit card holders with the ability to redeem Membership Rewards points for tickets on British Airways [...]

  • American Express Policies Eliminate Credit Card Overlimit Fees

    In August, American Express became the first major credit card issuer to announce an opt-in overlimit policy. Mandated by the CARD Act, an opt-in policy requires customers to specifically request the ability to make charges beyond their stated credit limits. Industry analysts expect few customers to opt-in for overlimit access, effectively meaning the end of overlimit fees for [...]