Credit Card Renewal Tips
Author: creditnewbie
Posted: Tue Oct 11, 2005 6:15 pm
Post subject: What's with Citi Bank???
Recently, I have been receiving notices of membership renewals that I never signed up for. Everytime I called to find out about them, I was told that citi bank enrolled me in them after a call I made to their customer service. The first time I saw a notice of renewal that I didn't think I signed up for, I ignored it since I knew I hadn't enrolled or paid for whatever they were notifying me. I ended up seeing the charge on my citi mastercard, so I called to cancel the membership, and today I got another notice about dealpass.com and that if I don't cancel, they will charge me $139.95. So I called to find out about it and they told me that citi bank enrolled me in it after a recent phone call. So I cancelled it, and called citi to NEVER offer me ANYTHING whenever I call for whatever reason. Anyone had a similar experience? I know discover always tries to sell stuff whenever a customer calls them.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Author: JaneiR36
Posted: Tue Oct 11, 2005 6:41 pm
Post subject: Credit Card Renewal Tips
wow... they almost always offer to sell me their credit protector, but have never charged me anything. Just be careful if they ever say they'll send you xyz for free to try their service for however long. In my case, they sent me a $15 gas card and some other info that I didn't quite look at. I felt it was a hassle to remember to call before the 30 free days were up and get out of that mess. It was hard to say no to the CSR because they were so nice. That's when they get you!
But that's pretty crazy that they'd just add the service to your account out of the blue!!!
Author: maddybeagle
Posted: Tue Oct 11, 2005 7:52 pm
Post subject: Credit Card Renewal Tips
Quote:
I have been receiving notices of membership renewals that I never signed up for
If you didnt ask to sign up and it doesnt show up on your credit card, dont worry about it. If it does, dispute to have it removed.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Author: Ira
Posted: Tue Oct 11, 2005 10:26 pm
Post subject: Credit Card Renewal Tips
Did you ever accept any of the free magazine subscriptions that come as inserts with many credit card statements? If so and if you read the fine print you would have seen that you were signing up for automatic renewals which would be charged to the credit card that made the offer.
Author: creditnewbie
Posted: Wed Oct 12, 2005 4:44 am
Post subject: Credit Card Renewal Tips
no, I didn't. as a matter of fact, I was so annoyed by them trying to sell me stuff I refused that I always stopped them before they even finish what they were saying, so there was no way I signed up for anything. I called once because I had a aproblem with the account and the rep couldn't help me and told me that he was transferring me to someone else. Then I said "ok." at that point, I still had the problem, but he ended up trying to sell me stuff BEFORE he transferred me to someone who supposedly could help take care of the problem. That was supid because I was mad and he knew it. I told him I wasn't intrested in continuing that conversation and I wanted to be transferred instantly.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Posted: Tue Oct 11, 2005 6:15 pm
Post subject: What's with Citi Bank???
Recently, I have been receiving notices of membership renewals that I never signed up for. Everytime I called to find out about them, I was told that citi bank enrolled me in them after a call I made to their customer service. The first time I saw a notice of renewal that I didn't think I signed up for, I ignored it since I knew I hadn't enrolled or paid for whatever they were notifying me. I ended up seeing the charge on my citi mastercard, so I called to cancel the membership, and today I got another notice about dealpass.com and that if I don't cancel, they will charge me $139.95. So I called to find out about it and they told me that citi bank enrolled me in it after a recent phone call. So I cancelled it, and called citi to NEVER offer me ANYTHING whenever I call for whatever reason. Anyone had a similar experience? I know discover always tries to sell stuff whenever a customer calls them.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Author: JaneiR36
Posted: Tue Oct 11, 2005 6:41 pm
Post subject: Credit Card Renewal Tips
wow... they almost always offer to sell me their credit protector, but have never charged me anything. Just be careful if they ever say they'll send you xyz for free to try their service for however long. In my case, they sent me a $15 gas card and some other info that I didn't quite look at. I felt it was a hassle to remember to call before the 30 free days were up and get out of that mess. It was hard to say no to the CSR because they were so nice. That's when they get you!
But that's pretty crazy that they'd just add the service to your account out of the blue!!!
Author: maddybeagle
Posted: Tue Oct 11, 2005 7:52 pm
Post subject: Credit Card Renewal Tips
Quote:
I have been receiving notices of membership renewals that I never signed up for
If you didnt ask to sign up and it doesnt show up on your credit card, dont worry about it. If it does, dispute to have it removed.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!
Author: Ira
Posted: Tue Oct 11, 2005 10:26 pm
Post subject: Credit Card Renewal Tips
Did you ever accept any of the free magazine subscriptions that come as inserts with many credit card statements? If so and if you read the fine print you would have seen that you were signing up for automatic renewals which would be charged to the credit card that made the offer.
Author: creditnewbie
Posted: Wed Oct 12, 2005 4:44 am
Post subject: Credit Card Renewal Tips
no, I didn't. as a matter of fact, I was so annoyed by them trying to sell me stuff I refused that I always stopped them before they even finish what they were saying, so there was no way I signed up for anything. I called once because I had a aproblem with the account and the rep couldn't help me and told me that he was transferring me to someone else. Then I said "ok." at that point, I still had the problem, but he ended up trying to sell me stuff BEFORE he transferred me to someone who supposedly could help take care of the problem. That was supid because I was mad and he knew it. I told him I wasn't intrested in continuing that conversation and I wanted to be transferred instantly.
CardRatings.com is the most comprehensive source for comparing credit card offers. Please visit CardRatings.com to view the best rated credit cards!







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