American Express Credit Card Grievance

Author: Joe S., Guest
Posted: Tue Sep 23, 2003 12:04 pm
Post subject: AmEx gripe...

As a writer for over 29 years, I've built myself file cabinets full of contacts. Your website is excellent, and having been on most of them, I can speak from experience. One thing bothers me, however, and it's more personal than professional. Up until 1987, I carried a AAA credit rating. I could get any credit card that was currently being offered. Then, at a young age, I was stricken with a catastrophic illness and the resulting battle to beat the disease would last the next 15 years. Throughout most of the catastrophic illness, I continued to pay my bills, leaving no one waiting for money. In 1990, however, I had one of two severe treatment periods when working became impossible. I reorganized, thereby maintaining my record of paying my debts via a timetable I could live with. Most of your highly touted card companies worked with me, except for American Express. They wrote me off as a "bankruptcy" and I've been told by two of their agents that I've been banned for life, despite my attempt to pay them back. Before you promote the group, you might want to check into their approach to card-holders who do nothing other than suffer through a catastrophic illness. That policy smacks of discrimination... I've added your site to my contacts list. Keep up the good work. In this day and age, credit cards have become even more of a way of life...

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