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Recent Articles

Credit Card Purchase Disputes
Tips on disputing credit card purchases with various credit card companies, including purchases made with online credit cards. (6/17/02)

Tips for College Graduates
Credit card advice for college and univeristy graduates, including warnings regarding credit card debt (interest rate education) and tips on dealing with a bad or poor credit history. (6/12/02)

Tips on Establishing Credit
Dr. Don, Ph.D., CFA, gives tips on how to apply for credit cards and on how to establish credit, including suggestions if your credit card application is denied. (6/5/02)

Trivia

What company issued the first charge card that appeared in the U.S. in 1950? Visit our trivia archive

Cardholder Reviews

Recent Credit Card Reviews by Consumers Like You!

Following is a very small sample of the newest cardholder reviews that can be found by clicking the "Consumer Reviews" link above. We take pride in the quantity (our site offers 7,750+ reviews of 578 different credit cards) and quality of the consumer reviews that can be find on our site. The cards are rated on a scale from 1 to 5, with 5 being the highest recommended.

Credit Card: Capital One Platinum
Provided by: Capital One
Total Posts: 163
Average Rating: 3.54
Category: Regular

Review: This is a great company that offers credit cards for every needs. Payments are posted fast specially if you use their online payment from their web site. They give you the ability to charge over your limit if you need to (emergency, air plane tickets) just be careful to pay the overlimit amount before the billing cycle is over so you do not get charge the $29 over the limit fee (this option can be removed from your account). I got the Platimum card with 0% introduction and 8.9% rate afterward; no annual fee.

Best Feature: Great Customer service / Payments posted fast
Worst Feature: The customer service and internet payment set up
Overall Rating: 5
Benefit Rating: 4.5
Service Rating: 5
Recommend: Yes

Credit Card: AmeriOne MasterCard
Provided by: First National Bank of Central Texas
Total Posts: 20
Average Rating: 1.58
Category: Poor Credit


Review: I applied online in March, website stated the card would arrive in approx. 14 days. Did not recieve the card until over 30 days after calling them twice. I then asked to have 200 dollars posted to my account on 5/14 it is now almost June and money has still not been posted to the card but was withdrawn from my checking acct. When I called cust. service they said my card was not active even though I had used the card right after I (finally) recieved it. All they said was to call back the next day to talk to a supervisor, who will know something (they knew nothing then and there)! I called back the next day and just told me the exact same thing! I think I'm just going to call againt to recollect my money and close this useless account!

Best Feature: None
Worst Feature: Never a supervisor available seem to procrastinate fixing a problem
Overall Rating: 1
Benefit Rating: 1
Service Rating: 1.5
Recommend: No

Credit Card: First USA Platinum Visa
Provided by: First USA
Total Posts: 108
Average Rating: 2.45
Category: Regular


Review: My first USA card is very trouble free and convenient to use. I was attracted to the card with a very low interest rate promotion. I have been happy with it and the customer service that I have recieved. About a year ago, I had lost my wallet, called the credit card company and reported it. They cancelled the card and had a new one in my mailbox in 3 days. The only problem I had was when they upgraded me to a platinum card. They sent me a new card without notice, and invalidated my old card. Normally I cut up and throw out credit cards that are sent to me in the mail, but this time I hadn't gotten around to it yet. You cannot turn down a card upgrade. As much as I hate credit cards, if I have to carry one, this one is it.

Best Feature: Fast customer service
Worst Feature: None
Overall Rating: 5
Benefit Rating: 4
Service Rating: 5
Recommend: Yes

Credit Card: Citibank Visa
Provided by: Citibank
Total Posts: 46
Average Rating: 2.91
Category: Regular


Review: I got this card in collage because the interest rate was low. After college they gradually raised the interst rate. It is 5% higher now than it was before I graduated!

Best Feature: None
Worst Feature: None
Overall Rating: 2.5
Benefit Rating: 1.5
Service Rating: 3
Recommend: No

Credit Card: Southwest Airlines Rapid Rewards Classic Card
Provided by: First USA
Total Posts: 3
Average Rating: 3.17
Category: Reward - Airline


Review: My family has travelled on many free Southwest Airlines flights because of the flight credit benefit from First USA Visa. For every $1000 that you charge, you receive 1 flight credit. 16 flight credits gives you a free Southwest Airlines round-trip anywhere they fly. I have always found fabulous customer service with First USA, and find their online account site to be easily navigable and very helpful. Statements are easy to read, and all in all, it's been a great company to be in business with!

Best Feature: Fast way to earn free flight credits. 1 credit for $1000 spent
Worst Feature: None
Overall Rating: 5
Benefit Rating: 5
Service Rating: 4.5
Recommend: Yes

Credit Card: GE Rewards Platinum MasterCard
Provided by: First USA
Total Posts: 6
Average Rating: 3.00
Category: Reward - Cash


Review: I would never recommend this card, even to my worst enemy. They charged me $100 to write 2 convenience checks and transfer balances.

Best Feature: Cash back
Worst Feature: Hidden fees for convenience checks up to $50 per transaction
Overall Rating: 1
Benefit Rating: 1
Service Rating: 1
Recommend: No

The Cardholder Review section is a unique feature of our site and, to the best of our knowledge, there is no other organization or company that offers this many consumer reviews of credit cards. It's all about consumers helping other consumers. As your might expect, this section of our site has been one of the most popular sections of our site since it was introduced in the summer of 2000. New reviews are posted on a daily basis, so we hope that you will find this section of our site useful and that you will visit it on a regular basis.



Cardholder Reviews!


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